Job Description: Parts Counter Specialist

Job Responsibilities/Duties:

Provides assistance to customers who wish to purchase parts at the parts counter or via telephone. Orders, receives and distributes equipment parts on behalf of customers.

Experience and Skills

· Automotive Parts counter experience: 1 year (Required)

· Knowledge of windows, Microsoft outlook, Google, and other parts related sites, etc.

· Answering phones and talking to customers in an appropriate manner

· Taking customer orders (on phone, and walk-ins)

· Handling payments

· Researching and finding parts information for internal and counter sales.

· Cross referencing part numbers

· Creating and updating new/existing information for customers

· Ensure the accuracy of parts ordered

· Retrieving parts form special order and stock room

· Assist with showroom displays and cleaning.

· Assist with the processing tracking and close out maintenance claims

· Pull pick tickets and close for delivery and/or place on “will call” items

· Help teammates with processing parts orders

· Follow other duties a as assigned

Responsibilities:

• Complete purchase orders and related documentation accurately and in a timely manner
• Utilize industry data – including manuals and electronic data – to determine specific parts needed by customers, as well as diagnostic assistance to customers
• Contact vendors to order parts
• Review invoices to ensure parts received accurately reflect parts ordered on original requisition forms
• Store parts in designated area and issue parts to service department/customers as needed
• Maintain records of parts received and distributed; inventory parts in warehouse periodically

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to Relocate:

• Newberry, SC 29108: Relocate before starting work (Required)

Work Location: In person