Essential Duties and Responsibilities include the following:

• Performs all functions necessary to maintain cleanliness in individual resident rooms, hallways, offices and other common areas.
• Performs all functions necessary to deep clean newly vacated or contaminated Resident rooms and rooms scheduled for routine deep cleaning.
• Moves furniture, hangs drapes and privacy curtains.
• Sweeps, mops and cleans floors.
• Cleans rugs, carpets, upholstered furniture, draperies and privacy curtains.
• Dusts furniture.
• Sanitizes furniture.
• Washes walls, ceiling, and baseboards.
• Washes windows, door panels, and sills.
• Empties wastebaskets and replaces liners.
• Transports trash and waste to disposal area.
• Cleans Resident, Employee and public bathrooms.
• Replenishes bathroom supplies.
• Responds to the special requests of Residents.

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

• Customer Service (Internal/External) – Manages difficult or emotional Resident and family situations; Responds promptly to Resident needs; Solicits Resident feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Oral Communication – Listens and gets clarification; Responds well to questions.
• Written Communication – Able to read and interpret written information.
• Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Organizational Support – Follows policies and procedures.
• Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to extra or non-routine work tasks when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.. Education/Experience: Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.

Language Ability:

Work Environment:

• While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions (non-weather). The noise level in the work environment is usually quiet to moderate. Employee may be exposed to body fluids and blood daily. Personal Protective Equipment is provided.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must regularly lift and /or move up to 25 pounds. Employee must regularly push, pull, twist and swing arms; Specific vision abilities required by this job include Close vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance.

The above Job Description is not an employment contract, nor is it a promise of the continuation of employment over any period of time. The above Job Description does not change the “at-will” status of employment. Reasonable accommodations may be made available upon request should the Employee require such in order to perform the Essential Functions and Duties of the position.

I understand the requirements of the above Job Description. I attest that I am qualified and capable of performing the Essential Functions and Duties of the position, with or without accommodation. I understand that I must request accommodation if needed.

I agree to perform the duties described in the Job Description, as well as adhere to all Facility Policies and Procedures.