Job Title: General Manager - Multi-Brand Restaurant Operations

Location: Forest Park, GA

Overview: We are seeking an experienced and dynamic General Manager to oversee the operations of four restaurant brands within our organization. The ideal candidate will possess strong leadership skills, exceptional organizational abilities, and a passion for delivering outstanding customer service. This role requires a strategic thinker who can effectively manage multiple teams and drive performance across all four brands.

Key Responsibilities:

• Operational Management:
• Develop and implement operational strategies to ensure the smooth functioning of all restaurant locations.
• Oversee day-to-day operations, including staffing, inventory management, and quality control.
• Monitor key performance indicators (KPIs) and implement corrective measures as needed to achieve financial targets and operational excellence.
• Team Leadership:
• Recruit, train, and develop a high-performing team of restaurant managers and staff.
• Provide guidance and support to ensure all team members are aligned with company values and goals.
• Foster a positive work environment that encourages collaboration, innovation, and continuous improvement.
• Customer Experience:
• Uphold the highest standards of customer service across all four restaurant brands.
• Implement strategies to enhance the customer experience and build loyalty.
• Address customer feedback and resolve any issues or complaints in a timely and professional manner.
• Financial Management:
• Develop and manage budgets for each restaurant brand, ensuring profitability and cost efficiency.
• Analyze financial reports and trends to identify areas for improvement and implement cost-saving measures.
• Work closely with the finance department to forecast revenue and expenses accurately.
• Brand Development and Marketing:
• Collaborate with the marketing team to develop and execute brand-specific marketing strategies.
• Ensure brand consistency across all locations, including menu offerings, promotions, and customer communications.
• Monitor market trends and competitor activities to identify opportunities for growth and differentiation.

Qualifications:

• Bachelor's degree in Business Administration, Hospitality Management, or related field (Master's degree preferred).
• Proven experience in restaurant management, with at least [X years] of experience in a leadership role overseeing multiple locations.
• Strong understanding of restaurant operations, including food safety standards, inventory management, and labor regulations.
• Excellent leadership and communication skills, with the ability to motivate and inspire teams.
• Strategic thinker with a track record of driving business growth and achieving financial targets.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Proficiency in Microsoft Office Suite and restaurant management software.
• Managerial Serve Safe Certification Required

Benefits:

• Competitive salary commensurate with experience.
• Paid time off and vacation days.
• Opportunities for career advancement and professional development.
• Positive and inclusive work culture with a focus on work-life balance.

Job Type: Full-time

Pay: $53,913.00 - $60,800.00 per year

Education:

• Bachelor's (Required)

Experience:

• Restaurant management: 3 years (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Night Shift (Required)
• Day Shift (Required)

Ability to Commute:

• Forest Park, GA (Required)

Ability to Relocate:

• Forest Park, GA: Relocate before starting work (Required)

Work Location: In person