Description

Badger Toyotalift is currently hiring a full-time Parts Counter Associate. This role will be responsible for servicing customers, the Sales Department, and Service Department by obtaining parts needed to complete over-the-phone and in-store orders.

Badger Toyotalift, part of the Atlas Companies, is an authorized Toyota Forklift Dealer committed to providing quality service, premium equipment, and innovative solutions for companies of all sizes. 

Your New Role:

• Take and process orders by entering it into the Atlas business system. This includes choosing a proper vendor and confirming pricing and availability.
• Provide a price quote and availability to the customer/technician as well as any available options.
• Answer customer and technician calls into the Parts Department.
• Work with customers and technicians to determine the best course of actions in ordering the necessary parts to complete the order. This includes looking at parts diagrams or assisting as needed.
• Process any returns by customers by properly crediting the customers account and returning the item to the vendor applicable. 
• Follow up on any open orders that haven’t arrived or haven’t been picked up by customers. 
• Pull available inventory for shipping or to be stored in a designated area until the time of shipment. 
• Maintain up-to-date knowledge and training of all products that Atlas sells and services. 
• Assist in the warehouse as needed. 
• Other duties as assigned.

Requirements

What You’ll Need to Succeed:

• High level of organization skills.
• Strong communication skills. 
• Ability to follow process and make suggestions on improvements where needed.
• Basic computer skills. Experience with Microsoft Office products a plus.

What You Will Love About Us: 

• A great company culture. At Atlas, we believe a strong commitment to excellence, our people, values, and professional development opportunities makes our company great. We also like to have fun! We love treating our associates to food trucks, BBQ’s, holiday parties, celebration lunches and sporting events, among others!
• Personal and family balance is important to us. We pride ourselves by offering a Monday-Friday schedule.
• We provide paid time off. Our associates receive generous PTO (paid time off) AND 8 paid holidays.
• A comprehensive benefit package. This includes medical, dental and vision plans with HSA and FSA options. COMPANY PAID Life Insurance and Short- and Long-Term Disability Plans. A 401(k) Plan with company match.

Atlas is proud to be an Equal Opportunity Employer (veterans and disability included) and Drug Free Workplace