About the job

Are you passionate about revolutionizing the restaurant industry? Do you believe that local eateries should harness technology just like the industry giants? At Peblla, Inc., we are on a mission to empower locally-owned restaurant chains and independent eateries with cutting-edge solutions, ensuring they retain their customers and avoid hefty third-party commission fees. We provide a turnkey, all-in-one solution for restaurants, encompassing branded ordering apps, self-ordering kiosks, streamlined online ordering, and more.

Who We Are

PEBLLA is an intelligent restaurant technology company focused on changing the traditional restaurant ecosystem by helping the ownership and management to digitize and automate their operations by empowering them with various solutions, including but not limited to self-service kiosks, native-branded apps, online ordering solutions, loyalty programs, gift cards, e-wallet, secured payment, third-party delivery integration, etc. PEBLLA is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities. At PEBLLA, we believe in building intelligent restaurants, which can increase revenue, reduce costs, and leave the management of restaurants in their owner’s hands. We have innovative technology, fantastic talent, and passionate executives. If you are a team player, customer-minded, motivated to deliver results, and have a good time doing so, we’d welcome the opportunity to get acquainted.

Position Overview:

We are seeking motivated individuals to join our Customer Success Manager Team. As a trainee, you will undergo a comprehensive 6-12 month training program at our Rockville, MD office. During this period, you will rotate through various departments, including operations, sales, customer success, and marketing, gaining invaluable experience and understanding of the industry. Trainees will learn to use our suite of digital tools and assist customers in optimizing their system usage. They will accumulate knowledge of the restaurant industry, eventually advising customers on best practices.

Key Responsibilities:

• Participate in a structured training program, rotating through different departments to acquire a holistic understanding of our operations.
• Engage in hands-on learning experiences, working on real projects and contributing to the company's growth.
• Collaborate with team members to drive innovative solutions and strategies within your designated departments.
• Learn to use our suite of digital tools to help customers optimize their system usage.
• Possess a valid driver's license and be capable of lifting up to 40 pounds.
• Demonstrate strong multi-tasking abilities.

Qualifications:

• Bachelor's degree or currently enrolled in any major. We particularly welcome students of Social Sciences and Humanities majors.
• Patience and the ability to empathize with customers, understanding their perspectives and needs.
• Fluency in Korean is a plus.
• No coding skills are required, but a basic level of tech literacy is necessary.
• US work authorization (Required)

Career Path:

Upon successful completion of the training program, trainees can choose to specialize in a particular department or opt to become an Area Director, taking on a leadership role and driving our mission forward in various regions. Join us at Peblla, Inc. and be part of a team dedicated to transforming the restaurant industry while fostering personal and professional growth. If you're ready to make a difference and embrace the future of dining technology, we'd love to hear from you. Apply now and embark on a fulfilling journey with Peblla Inc. toward shaping the future of the restaurant industry.

Benefits :

• Flexible spending account
• Health insurance
• Paid time off
• Sponsor H1B

If you are looking for a great career opportunity with a profitable, growing company eager to build its team, apply today!

Job Type: Full-time

Pay: $35,000.00 - $50,000.00 per year

Language:

• Korean (Required)

Ability to Relocate:

• Rockville, MD: Relocate before starting work (Required)

Work Location: In person