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The Center Manager is responsible for the day-to-day operations of this retail location.
He or she will open and close the center, manage productivity and ensure the center’s team delivers world-class customer service to all customers.
The ideal candidate has a post high school education (college coursework or a degree), two years of retail store operations experience, strong supervisory / managerial / leadership skills, excellent computer / internet / software knowledge, the physical ability to perform this job (lifting, bending, etc.
and knows how to listen and lead. He or she must have a dynamic personality and must be able to motivate a team to optimize performance.
The UPS Store Manager delivers world-class customer service to all retail customers by receiving and processing packages for shipment, operating copiers, printers, fax machine, binding machine, laminating equipment, and point of sale devices.
An excelled knowledge of computers and printing is highly recommended.
RESPONSIBILITIES
Performs personnel management, which includes recruiting, training, scheduling, and coaching associates. Schedules work assignments.
Monitors, evaluates and maximizes customer service delivery and customer satisfaction. Develops and implements the store marketing program.
Manages inventory. Oversees Center maintenance, including cleanliness, safety, and organization.
Pleasantly greet and direct customers and make them feel at home.
Always be polite and patient with all customers.
Maintain great and ethical work relationship with colleagues.
QUALIFICATIONS
Ability to operate all equipment, software and devices.
Training is provided.
Job Type : Full-time
Expected hours : Minimum 40 hours per week
Must live locally.
Must have reliable transportation, Must not have criminal background, Must provide professional reference for job application, Must be reliable and punctual, Must be friendly with customers and colleagues,
Last updated : 2024-05-06
Full Time
$63k-97k (estimate)
05/07/2024
06/21/2024