Overview:

We are seeking a detail-oriented and customer-focused Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk.

Responsibilities:

- Greet and welcome patients in a friendly and professional manner
- Answer and direct phone calls in a polite and efficient manner
- Assist with appointment check-ins, check-outs, and appt confirmations
- Handle customer inquiries and provide accurate information
- Maintain a tidy and presentable front desk area
- Assist with administrative tasks such as data entry, proofreading, and order entry
- Coordinate special events and assist with project coordination as needed

Requirements:

- Proven experience in customer service or a related field
- Strong organizational skills with the ability to multitask
- Proficiency in computerized systems for booking and managing reservations
- Excellent communication and interpersonal skills
- Familiarity with QuickBooks is a plus
- Ability to handle customer support inquiries effectively
- Experience in event planning or hospitality industry preferred
- Strong attention to detail for accurate data entry

This position offers the opportunity to work in a dynamic environment where your customer service skills will shine. If you are a proactive individual with a passion for delivering exceptional service, we encourage you to apply for the Front Desk Agent position.

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Expected hours: 25 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Monroe, NY 10950 (Required)

Ability to Relocate:

• Monroe, NY 10950: Relocate before starting work (Required)

Work Location: In person