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IN SUMMARY...
As a Customer Success Manager (CSM) specializing in Revenue Cycle Management (RCM), you will play a pivotal role in ensuring the success and satisfaction of our customers. You will serve as the primary point of contact for our RCM customers, managing their accounts, driving engagement, and delivering top-notch service. Where needed, you will serve as a direct line from our customers to our RCM team. The position will focus on increasing customer satisfaction, reducing churn, strengthening brand loyalty, and leveraging the customer relationship for referral opportunities through outreach and advocacy.
WHAT YOU WILL DO...
BACKGROUND AND SKILLS YOU WILL BRING...
SUCCESS LOOKS LIKE...
HOW WE INVEST IN YOU...
Azalea Health's EEO Statement
Azalea Health is an Equal Opportunity Employer committed to creating a diverse and inclusive workforce where our employees excel based on merit, qualifications, knowledge, ability, and job performance. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and any other characteristics protected by federal, state, and local laws that make our employees unique.
Full Time
Business Services
$103k-143k (estimate)
05/19/2024
07/18/2024
azaleahealth.com
CLYATTVILLE, GA
25 - 50
2006
DOUGLAS SWORDS
$5M - $10M
Business Services