Description

 About Our Company: BPX Logistics is a transportation company with multiple locations on the Southeastern seaboard of the United States; inland container moves are our specialty. BPX Logistics is a one-stop shop for import or export shipments across the Southeast. We strive to ask the right questions concerning clients’ business requirements and tailor transportation solutions to meet those needs. Our proactive approach will add value to your bottom line. In addition to our assets, we also consist of agent carriers and a brokerage division to support our clients. 

The Intermodal Dispatcher Position works in the BPX Logistics Charleston Terminal. This role is responsible for tracking and confirming all client shipments and providing problem resolution for any client’s need. The key responsibilities of this role are to provide clear and concise communication, troubleshoot client concerns, and monitor the movement of freight to ensure client satisfaction proactively. Organization and the ability to problem solve is essential to this position.

This position will be required to complete the following:

• Consistently and effectively monitor tendered freight through internal tracking, as well as external port/rail websites to ensure equipment is moved in a timely manner to avoid potential demmurage and per-diem charges.
• Trace equipment and update dispatch board with availability and/or last free day information using port websites/portals for all three local terminals.
• Continually monitor driver progress and process dispatches using the PCS Express On Line operating system. Work closely with Load Planning/CSRs regarding status updates, driver availability and/or delays.
• Update Terminal Manager regarding any issues impacting service and/or driver availability in a timely and professional manner.
• Ability to work independently with limited supervision and maintain reliable attendance. Encourage and support a positive and professional work atmosphere.
• Must be detail oriented and organized with an ability to meet deadlines, and multitask in a fast-paced environment.
• Exhibit positivity, flexibility and a willingness to take on new responsibilities as requested or required.
• Provide cross-training and instruction to new team members as needed.
• Use Microsoft Office Suite
• Use Proprietary Company Software

Requirements

The ideal candidate would possess the following skills:

• 2 Years of Dispatch Experience
• Experience with Intermodal portals
• Intermediate understanding of Intermodal business
• Intermediate understanding of Supporting documentation of Intermodal business
• EIR Tickets
• Chassis Pool use
• BOL
• Container Seal
• Ability to Prioritize daily tasks
• Ability to Multitask
• Ability to Work through tight deadlines