SUMMARY OF POSITION:

Under the direction of the Director of Emergency Department Operations, the Operations Manager is responsible for the day-to-day operations of the Emergency Department.

The Operations Manager will have oversight of the Service Associates and Business Associates, is accountable for the daily management of Emergency Room Operations, Monitoring of ED Track Board, Maintaining Equipment, Supplies, and ensuring all are operable. Ensures environment of the ED is well maintained. Reports all issues up to the Director of the Emergency Department. Participates in implementing and evaluating assigned areas of responsibility. Continuous monitoring of patient bed assignments.

Maintains departments policies and procedures in compliance with all regulatory bodies. Trains staff on all operational and environmental workflows, policies and procedures. Ensure adequate staffing at all times 24/7 x 365 days per year. Continuously promotes Montefiore Excellence in patient safety and human experience. The Operations Manager requires a dynamic individual with a strong background, excellent communication and organizational skills, and who is ambitious and a self starter.

EDUCATION AND REQUIREMENTS:

Bachelor's Degree is required, Master's Degree is preferred.

Must have at least four years experience in similar role.

Proficiency in EPIC is preferred.

Knowledge of NYS Department of Health Regulations, NYC Department of Health regulations, The Joint Commission Standards as well as Centers for Medicare and Medicaid Compliance and Readiness is preferred.

Centers for Medicare and Medicaid Compliance and Readiness
Round the clock commitment to ensure all operations are performing at expected standards.
Excellent communications, management, inter-personal and leadership skills required.
Customer service, customer focus, problem solving, process improvement, people skills, teams work, managing processing, emphasizing excellence.

Department: Emergency Department Bargaining Unit: Non Union Campus: MOSES Employment Status: Regular Full-Time Address: 111 East 210th Street, Bronx
Shift: Evening Scheduled Hours: 1 PM-9:30 PM Req ID: 218521 Salary Range/Pay Rate: $62,400.00 - $70,000.00

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click  here . 

Diversity, equity and inclusion are core values of Montefiore. We are committed to recruiting and creating an environment in which associates feel empowered to thrive and be their authentic selves through our inclusive culture. We welcome your interest and invite you to join us.

Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 

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