Eagle Tire & Automotive is Hiring a Service Advisor Near Federal Way, WA
Benefits/Perks
Careers Advancement Opportunities
Competitive Compensation
Bonus Package
Company Supplied Uniforms
Direct Deposit
Medical/Dental/Vision
Employee Discounts
Paid Training
PTO eligible to use after 90 days
Job Summary We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous Service Advisor experience. Experience with tire sales also required. We are open Monday through Saturday. Responsibilities
Ensure that customers receive prompt, courteous, and effective service.
Translate customer-reported problems to actionable work orders for technicians to complete
Prioritize required services and tire needs, and be prepared to provide options upon request.
Keep customers informed on completion times, service expenses, and possible changes.
Ensure that automotive work provided to customers meets company quality standards
Invoice and collect payment from customers for services rendered
Handle and resolve customer complaints regarding services
Ensure customer has a positive store experience.
Qualifications
At least two years of experience as an automotive service advisor is preferred.
Valid state-issued driver’s license and clean driving record are required
Successful completion of a pre-employment drug and background screening