Description

Are you a compassionate and dedicated individual who thrives on making a positive impact in the lives of others? Chapters Living Assisted Living is seeking a motivated Concierge to join our team and contribute to creating a warm and welcoming environment for our residents. If you are passionate about providing exceptional customer service and ensuring the well-being of seniors, we invite you to apply for this fulfilling opportunity!

Description:

• Welcome residents and their families, providing information about the community and answering any questions they may have.
• Assist residents with their daily needs such as scheduling appointments, coordinating transportation, and making reservations.
• Keep the front desk area organized and well-maintained
• Receive and direct all incoming calls and visitors.
• Maintain knowledge of the community and its services to effectively communicate with residents and their families.
• Build strong relationships with residents and their families to provide personalized service.
• Collaborate with other staff members to ensure that the community is a safe, supportive, and welcoming environment for all residents.

Requirements

• High school diploma or equivalent is required. 
• Prior experience in customer service, hospitality, or a related field is preferred.