About Mozarc Medical At Mozarc Medical, our vision is to reimagine the future of holistic kidney health technology. Established in 2023 out of equal investments from DaVita, a leading provider of kidney care services, and Medtronic, one of the world’s largest medical device companies, Mozarc Medical offers an exciting and unique start-up experience backed by the support of two long-time industry and market leaders. Driven by our mission and values, we put our patients at the center of all we do. Our employees play a key role in developing technology solutions that enrich patients’ lives and create meaningful progress in the treatment of kidney disease. Find your purpose and passion at Mozarc Medical. Position Title: Sr IT Infrastructure Operations Senior ManagerA Day in the LifeThis critical IT leadership role is responsible for Global IT Infrastructure, including End User Support and Cloud hosting. Responsibilities Provide leadership in selecting and implementing IT Infrastructure, End User, and Cloud Services.Provide leadership in implementing IT management practices for Incident, Service, Problem, Service Configuration, and Infrastructure and Platform management.Partner with IT leadership to establish and manage the overall IT roadmap, projects, and teams.Manage vendors and internal team to Service Level Agreements to meet and exceed our business expectations.Must Have Requires a Bachelor's degree and a minimum of 5 years relevant experience, or advanced degree with a minimum of 3 years prior relevant experience.Nice to Have Previous IT leadership within a regulated medical device companyExperience standing up IT Infrastructure, Cloud, and End User Services solutions, ITIL-based services, and IT teams for an SMB global company.Experience with IT technologies like Microsoft 365, Azure, SD-WAN, and FreshService tailored to a cloud-based architecture.Experience managing project and functional budgets.Cloud first and agile mindset.Excellent leadership, prioritization, and organizational skills.Sound knowledge of IT systems, specifications, networks, and computer systems.Problem-solving skills and an analytical mindset.Ability to communicate with tech-savvy and non-technical staff.Strong vendor management capabilitiesWhy Work with Us? Working here is highly rewarding – we have the privilege of helping kidney patients experience greater freedom, improved outcomes and a renewed passion for life. It’s essential our team members feel valued, supported and empowered too. That’s why we provide a comprehensive total rewards package and opportunities to grow, develop and give back to the communities where we live and work – helping you reach your potential and enjoy a career full of life-changing possibilities.Physical Job Requirements The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Is this the position you were waiting for? Apply here!