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Customer Service Representative (Veterinary Hospital)
SUMMARY
The Customer Service Representative (CSR) is an ambassador of the animal hospital serving as the first point of contact for our clients and their pets. The CSR answers telephones, greets clients, receives and transmits telephone and other messages, updates client business records, prepares invoices and collects payments, performs a variety of other related services.
ESSENTIAL DUTIES & RESPONSIBILITIES
PREFERRED EDUCATION & EXPERIENCE
CERTIFICATIONS, LICENSES, REGISTRATIONS
N/A
COMPETENCIES
Customer Service Representative Job Description 5/2017
COMPUTER SKILLS
To perform this job successfully, an individual should have knowledge of the NetSuite system; MS Excel
Spreadsheet software and MS Word; MS PowerPoint Word Processing software.
TRAVEL REQUIREMENTS
No travel is expected for this position.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
WORKING ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Community Veterinary Partners. is committed to equal opportunity in employment. It is the Company’s policy that equal employment opportunity be provided without regard to age, race, color, sex, religion, national origin, sexual orientation, disability, covered veteran status, or any other status protected by law.
Customer Service Representative Job Description 5/2017
Job Type: Full-time
Salary: $17.00 - $22.00 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to commute/relocate:
Work Location: In person
Full Time
$41k-52k (estimate)
05/30/2024
06/15/2024
community.vet
Brookpark, OH
<25
The following is the career advancement route for CSR positions, which can be used as a reference in future career path planning. As a CSR, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CSR. You can explore the career advancement for a CSR below and select your interested title to get hiring information.
If you are interested in becoming a CSR, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a CSR for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on CSR job description and responsibilities
Releasing of CSR report on an annual basis.
01/17/2022: Houston, TX
CSR must develop coherent CSR strategies, with activities typically divided among three theaters of practice.
02/15/2022: Providence, RI
Promoting the uptake of CSR amongst SMEs requires approaches that fit the respective needs and capacities of these businesses, and do not adversely affect their economic viability.
01/24/2022: Buffalo, NY
Monitor the Contemporary Environment and Seize Opportunities.
01/01/2022: Beaumont, TX
Develop Custumer Service Representative guidelines and criteria.
12/12/2021: Tampa, FL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on CSR jobs
Custumer Service Representative creates an atmosphere of goodwill that offers protection against negative events, e.g., public disputes and corporate scandals.
02/17/2022: Columbia, SC
CSR and HR teams are working closely together to develop exciting offers for employees which make a huge contribution to local communities.
12/31/2021: Spokane, WA
CSR Ratings give the perceived perfomance on an absolute 0-100 scale.
02/24/2022: Rockford, IL
CSR provides cards for site visitors, apprentices, skilled operatives and craftsmen.
01/24/2022: Kansas City, MO
All candidates are required to complete the CSR 1 Day Health & Safety Training.
03/04/2022: Oklahoma City, OK
Step 3: View the best colleges and universities for CSR.