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Adams Publishing Group is Hiring a Customer Service Rep. Near Idaho Falls, ID
APG provides complete news and multimedia products to more than 34 million people within the local communities being served.
APG is seeking Customer Care Associates to provide superior service and an overall positive customer experience for subscribers of all 100 APG locations.
APG offers a competitive hourly wage, plus bonus, for local candidates working on-site.
Primary Responsibilities
- Provide the highest level of customer service and satisfaction
- Listen to customer concerns and handle complaints in a professional and timely manner
- Review and update customer accounts and transactions while resolving issues
- High school diploma, GED or suitable equivalent
- 1 years of customer service experience
- Excellent phone etiquette
- Proficient computer skills, including the ability to type at least 40 WPM
- Reliable, self-starter with a positive and collaborative attitude
- Outstanding communication skills, both verbal and written
- Proven organizational skills
- Ability to sit at a desk for extended periods
- Hours may vary to cover different time zones and the ability to work weekends, holidays, evenings, a rotating schedule
No phone calls please.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
BenefitsFringe benefits include medical (split between employer and employee), dental and vision options (employee paid). There are three company-sponsored benefits: short-term disability, long-term disability, term life insurance policy. The company pays for six major holidays (Thanksgiving, Christmas, New Year’s Day, Memorial Day, Independence Day, Labor Day). In addition, employees accrue 3.33 hours of paid leave per pay period in the first year of employment (80 hours) and increases to 5.0 hours per pay period (120 hours) upon the one-year anniversary date of employment. The company has the option to make a discretionary match to 401K retirement plans after year end.
Job Summary
Part Time
$35k-44k (estimate)
06/04/2024
06/26/2024
adamspublishing.com
Adams, MN
<25
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The job skills required for Customer Service Rep. include Customer Service, Communication Skills, Customer Care, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep.. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep.. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Rep. positions, which can be used as a reference in future career path planning. As a Customer Service Rep., it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep.. You can explore the career advancement for a Customer Service Rep. below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
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Step 3: View the best colleges and universities for Customer Service Rep.
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