JOB TITLE : Visitor Services Associate (Part-Time)

DEPARTMENT : Visitor Services

REPORTS TO : Vice President of Visitor Services

ABOUT NEW-YORK HISTORICAL SOCIETY

Visitors experience 400 years of history through groundbreaking exhibitions, immersive films, and thought-provoking conversations among renowned historians and public figures at the New-York Historical Society, New York's first museum.

A great destination for history since 1804, the Museum and the Patricia D. Klingenstein Library convey the stories of the city and nation's diverse populations, expanding our understanding of who we are as Americans and how we came to be.

JOB SUMMARY

The New-York Historical Society is seeking part-time Visitor Services Associates for its Visitor Services department. Visitor Services Associates staff New-York Historical's admissions and membership desk, coat check, auditorium, switchboard and call center in addition to other related tasks.

Candidates must be available to work at least one weekend day per week plus availability to work on holidays when the museum is open to the public.

This role is covered by a collective bargaining agreement between New-York Historical and Local 2110, UAW.

ESSENTIAL JOB DUTIES

• Sells museum admissions and memberships to visitors;
• Accurately maintains a cash drawer during their shift;
• Assists and answers questions from visitors;
• Helps explain and enforce health and safety procedures;
• Attends and operates the coat room;
• Processes visiting guests who have meetings with staff;
• Answers the main switchboard phone and accurately transfers calls;
• Distributes assistive listening devices and other exhibition aids related to ADA accessibility;
• Additional duties as requested.

REQUIREMENTS

• High School diploma or GED required; Associates or Bachelor's degree in a related field is preferred;
• 1 year customer service / cashier experience, preferably in a museum / arts setting;
• Computer skills;
• Ability to interact with customers, coworkers and vendors in a personable and engaging manner.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee with or without accommodation, to successfully perform the essential functions of this job.

The employee may be required to stand or sit for extended periods of time and lift objects over their head.

COMPENSATION

Salary : $21.50 / hour

COVID-19 VACCINATION POLICY

To ensure the overall health and safety of the New-York Historical Society community, all newly hired employees of the New-York Historical Society are required to be fully-vaccinated with an FDA or WHO approved vaccine against COVID-19 as a condition of employment, absent qualifying exemptions for medical, religious, or other reasons in accordance with all applicable laws.

Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications.

We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job description describes you, then please apply for this role.

The New-York Historical Society is an Equal Opportunity Employer.

Last updated : 2024-05-29