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Training The Street is Hiring an eLearning Assistant Near Charlotte, NC
Description:The eLearning assistant role at Training The Street (TTS) is responsible for assisting in tasks, projects, and support related to the LMS, materials warehouse, and student help desk.
The LMS and e-learning technologies are important parts of TTS's growth plan. As e-learning is a constantly changing segment, the ideal candidate for this position is someone that is comfortable working in a fast-paced environment, finds innovation exciting, and understands that the end user is the ultimate customer.
Responsibilities:
- Assist in day-to-day activities within the LMS including course and user management
- Liaise with students, clients and instructors from all over the world, sometimes outside of standard working hours
- Resolving technical support requests from both internal and external users
- Work in array of different internal systems - CRM (Salesforce), Microsoft Suite, cloud storage platform, etc
- Assist with other materials based ad hoc responsibilities
- Bachelor's degree
- Intermediate skills in Microsoft Office (proficiency in Excel preferred)
- Familiarity with LMS platforms (Moodle based LMS is preferred)
- Excellent written and verbal communication skills
- Exceptional problem solving and analytical skills with a high attention to detail
- Ability to troubleshoot and resolve simple technical issues
- Ability to effectively and accurately manage several projects at a time, prioritize and organize tasks, as well as meet deadlines in a fast-paced environment
- Excellent customer service skills and responsive attitude
- Willingness to be remotely "on call" for occasional evening and weekend needs
- Pay: Non-exempt / hourly between $16.27/hr and $19.23/hr
- Full-time
- Competitive health, dental, vision, and disability insurance
- 401(k) savings plan with generous company matching
- Generous paid time off
- Flexible and remote working environment
- Allowance for technical continuing education and certifications
Job Summary
Full Time
Ancillary Healthcare
$57k-70k (estimate)
03/24/2023
11/13/2024
trainingthestreet.com
CHARLOTTE, NC
25 - 50
1999
<$5M
Ancillary Healthcare
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About Training The Street
Training The Street (TTS) offers state-of-the-art, instructor-led courses in accounting, capital markets, financial modeling and valuation for finance professionals. Founded in 1999, TTS is the worlds leading financial learning services company offering targeted and customized training courses to corporate and educational clients. Through the use of highly effective, intuitive teaching methods in an interactive, multimedia setting, our mission is to teach the everyday accounting concepts, valuation techniques and financial modeling skills that experienced professionals use. In short, through a ...
mix of hands-on instruction, practical illustrations, group projects, computer exercises, visual presentations, and mini-lectures, we teach real-world applications of finance theory in a way that brings accounting, capital markets, corporate valuation and financial modeling to life.
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