The Lyle Group is Hiring a Customer Experience Specialist Near Saint Cloud, MN
Job Description
- Flexible schedule
- Free food & snacks
- Opportunity for advancement
- Training & development
Are you seeking a workplace that prioritizes culture? Looking for a flexible schedule? The Lyle Group has a unique opportunity for you!
At The Lyle Group, customer experience is the key to our success, and we're expanding our team to enhance that experience even further. Join our acquisition team as a Customer Experience Specialist, helping onboard new customers and ensuring they have a seamless experience.
Why Join Us?
- A culture-focused environment that prioritizes employee satisfaction
- Flexible schedules that accommodate your lifestyle
- A supportive team that values your input
Key Responsibilities:
- Assist customers in person and over the phone with billing setup, online accounts, and communication preferences
- Ensure customers can easily find policy information and reach us for assistance
- Follow up with customers requiring billing support or reminders
- Manage payments and respond to phone inquiries
Qualifications:
- Exceptional verbal and written communication skills
- Clear, direct communicator with strong leadership qualities
- Strong organizational skills, attention to detail, and multitasking ability
- Passionate about relationship building and driven to meet customer needs
- Bilingual skills are a major plus
Work Hours:
- Part-time (20-25 hours/week)
- Office hours are 8 a.m. to 5 p.m., Monday-Friday
- Flexible scheduling options available (e.g., 3 days a week or morning shifts)
Ready to Apply?
Give us a call at 320-200-6242 to arrange an interview with Pete Lyle, our Agency Owner. Emails are not accepted.
Job Summary
Full Time
$60k-78k (estimate)
06/05/2024
06/23/2024
lyleco.com
RANCHO CORDOVA, CA
50 - 100
1989
LANNY G LYLE
$5M - $10M
Business Services
Related Companies
About The Lyle Group
Lyle is a leading solutions partner of the wireless industry, providing mission critical solutions for network and infrastructure needs. For over 20 years, Lyle has delivered industry pioneering solutions to wireless carriers, infrastructure firms, and technology partners, including Real Property and Infrastructure Acquisition, Development, Operations, and Life Cycle Management, throughout the US.
The following is the career advancement route for Customer Experience Specialist positions, which can be used as a reference in future career path planning. As a Customer Experience Specialist, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Specialist. You can explore the career advancement for a Customer Experience Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Specialist for your reference.
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Quotes from people on Customer Experience Specialist job description and responsibilities
Provide an exceptional customer experience through all channels, providing a personalized experience whenever possible.
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Focus on activities that create lifetime customers – provide them a standout and consistent experience that keeps them coming back for more.
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Complete prioritisation of customer support requests, providing solutions through online and over the phone support.
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Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
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Attend to customer enquiries, requests, and complaints by proffering value-adding solutions ; Going the extra mile to provide suitable solutions.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Specialist jobs
Customer experience specialist job description get to make a difference every single time they go to work.
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Portland Customer Support agents are required to conduct themselves professionally and provide exceptional service while supporting all business decisions.
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Exercise good service and business judgment with end goal of customer satisfaction.
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Team oriented, ability to work with a diverse customer base, ability to negotiate and strong sales skills.
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Must possess excellent customer service attitude/skills.
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Step 3: View the best colleges and universities for Customer Experience Specialist.
