Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule

Screenmobile is looking to grow and enhance our brand locally and is searching for the right team member to help us make that happen. We specialize in window, door, patio/porch screen, solar shading products and provide onsite screening services and repair for both residential and commercial locations in the community. The Screenmobile system is backed by 35 years of experience, with 150 locations nationwide and growing. Our customers are our priority, we offer quality products, pricing and service.
As the Office point of contact, you will interact daily with customers in shop, and on the telephone, on a wide variety of screening needs. You will coordinate the schedule for the Service Technicians, respond to all customer inquiries via phone, email, contact forms, and social media.
This position is right for you if you have an office background, preferably working with a client focused operating system. You will be required to stay on top of all customer communications, communicate clearly and effectively in a timely manner, upsell products and maintain control of the scheduling.
Specific Responsibilities:

• Answer multi-line phones
• Utilize operating system for scheduling, invoicing and processing payments
• Communicate with customers clearly and effectively
• Collect payment and/or payment information from customers for work performed
• Process customer communications accurately and efficiently
• Understand, plan and manage toward the achievement of company financial goals
• Perform other duties as needed which may include cross-training in related positions

Job Requirements:

• Previous office experience
• Professional appearance
• Proficiency to navigate computer based technology
• Team player who can work independently
• Excellent customer service skills
• Problem solving skills/common sense strategies
• Take pride in what you do

Physical Demands:

• Regularly required to stand, use hands and fingers, talk, and hear
• Occasionally required to sit, walk, stoop, kneel, crouch, and crawl
• Able to sit/stand for prolonged periods of time
• Able to lift and/or move up to 25 pounds

Benefits: Benefits package varies by location. Work load is heaviest in the spring and summer, lighter in mid-winter.
We are actively interviewing for this position – Apply today and we will follow-up!

• All Screenmobile Franchisee locations are independently owned and operated. All positions are positions offered by individual Screenmobile franchisees who will interview, hire, pay, manage, etc. the person who is hired for that respective position at each specific location. All Screenmobile employment opportunities potentially identified through this page are offered by individual Screenmobile franchisees. These positions are not through Screenmobile Corporation or the franchise. They are offered exclusively through local Screenmobile franchisees. Withholdings, taxes, insurance, health care and other employment requirements are the responsibility of the local Screenmobile Franchise owner.