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Patient Service Representative
Rodasi LLC Hoffman Estates, IL
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$42k-56k (estimate)
Full Time 1 Week Ago
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Rodasi LLC is Hiring a Patient Service Representative Near Hoffman Estates, IL

Full Job Description
Patient Service Representative
The Ardent Counseling Center is a culture-first organization that cares how our team members feel on a daily basis. We foster a safe environment where our team members are free to be themselves, make mistakes, ask for help when they need it, and experience the power of leading a high-functioning team. As a Patient Service Representative , you will provide day-to-day positive experiences to internal and external customers.

The Ardent Counseling Center has a part-time/full-time Patient Service Representative (PSR), position available (15-40 Hours/Week).

Duties and Responsibilities:
  • Report to the Office Manager, provide office support at the front desk for Behavioral Health services, including but not limited to: reception, scheduling, and patient assistance related duties at designated points of service to ensure a high-quality level of patient service and satisfaction.
  • Greets incoming patients and visitors. Assures patient demographics and eligibility are correct.
  • Collects co-pays and balances due.
  • Respond to patient and visitor questions in a timely and appropriate manner utilizing knowledge of the organization's policies and procedures.
  • Establish good communication with other departments, team members, other physician offices, hospitals, or patients in response to requests for information, follow-up, or problem resolution.
  • Perform various clerical duties as needed in assigned work areas.
  • Assist with medical records and clinical personnel as needed.
  • Maintain work and waiting areas in a neat and professional manner.
  • Attend staff meetings as requested.
  • Ability to handle and prioritize work in a fast-paced environment and be able to multitask. Must be able to critically respond in emergency situations.
  • Register new patients and schedule new and follow-up appointments via Electronic Health Record System. Reschedule appointments and follow up on canceled and missed appointments.
Qualifications:
  • Customer Service, in a medical environment with six months to a year preferred.
  • EHR experience preferred
  • Must have basic computer skills (Word processing, Excel, and EHR)
Job Type: part-time
Pay: $15.00 - $17.00 per hour
Benefits:
  • 401(k) matching
  • PTO
Schedule:
  • Monday to Friday
Experience:
  • EHR systems: 1 year (Preferred)
Work Location:
  • Hoffman Estates,IL Williamsburg, IA, Grinnell, IA
Company's website:
  • www.ardentcenter.com

Job Summary

JOB TYPE

Full Time

SALARY

$42k-56k (estimate)

POST DATE

05/21/2024

EXPIRATION DATE

06/09/2024

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The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.

If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

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May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

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Patient confidentiality must remain a primary concern.

01/31/2022: Sioux City, IA

Know how to feel, express and receive gratitude.

02/15/2022: Akron, OH

Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

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Step 3: View the best colleges and universities for Patient Service Representative.

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