Description

• Develop and implement clinical policies and procedures to ensure compliance with regulatory standards and best practices.
• Maintain caseload of 20-25 billable events weekly. 
• Enter billable events into EHR system; track clinicians billing accordingly. 
• Responsible for overseeing the delivery of quality and culturally responsive clinical services to all consumers. 
• Monitor and evaluate the quality of care provided to consumers and implement improvements as needed.
• Monitor and audit clinical records and other documentation to make sure they are current and adhere to state and federal laws/regulations.
• Collaborate with other departments to ensure seamless consumer care and efficient operations.
• Manage the budget for clinical operations and ensure resources are allocated appropriately.
• Develop and maintain relationships with external stakeholders, including regulatory agencies, healthcare providers, and community organizations.
• Stay up to date with industry trends and best practices to ensure our organization remains at the forefront of healthcare delivery.

Requirements

• North Carolina Licensed Clinician (LMHC, LCSW, LCPC, LMFT)
• Maintain state licensure throughout employment. 
• Must have a minimum of 5-years uninterrupted clinical licensure. 
• Minimum master’s degree in counseling, social work, or related field.
• Demonstrates sound clinical knowledge of the service provision. 
• Qualified Mental Professional status required. 
• Two years’ experience in trauma informed, person/survivor centered approach. 
• Two years’ experience in individual, family, group, experiential therapies, psychosocial therapy, assessments, and screenings. 
• EMDR certification a plus. 
• Three – five years’ experience in clinical staff supervision with expertise transforming clinical staff into a highly functional team. 
• Residential treatment care experience. 
• Experience working with historically marginalized individuals.
• Contract with or eligible to contract with local and surrounding MCO/LME 
• Experience working with Medicaid-eligible populations. 
• Experience with Electronic Health Record (EHR) systems and Medicaid billing practices. 
• Proficient in Microsoft 365 products, SharePoint, and virtual meeting platforms (Teams/Zoom) 
• Experience across multiple languages and cultures, particularly with refugees or immigrant populations with diverse cultural and socioeconomic backgrounds.