Come join our awesome team as a Healthcare Services Coordinator - LPN at The Homestead at Montrose! Apply today!

The Homestead at Montrose is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization.

Healthcare Services Coordinator - LPN Job Highlights:

• $66,000 - $70,000/year depending on previous experience
• 403(b) Retirement Plan;
• Career scholarships;
• Quality training, continuing career education and leadership programs;
• Medical, Dental and Vision Insurance, or
• Pay in lieu of benefits;
• Paid Time Off & Holidays.

Schedule:

• Monday through Friday days

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to prioritize duties.
• Customer service oriented.
• Ability to understand and follow work assignments.
• Possess adequate strength and endurance to meet the strenuous physical demands of such resident care responsibilities as lifting and moving residents.
• Possess coordination and dexterity required to provide resident care skillfully.
• Must be a team player.

ESSENTIAL FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Administration

• Participates in the organizations strategic planning activities.
• Assists in plan and development of agency structure.
• Provides leadership to clinical and managerial staff.
• Assure compliance with the requirements of state licensure through implementation of Volunteers of America policy and procedures. Staff training and education coordination. If needs for compliance are outside of the LPN scope of practice, Volunteers of America corporate RN’s will be contacted for support. Recommends new resident policy and procedure and/or changes current policies to meet state recommendations, efficiency and effectiveness of services.
• Reviews and updates client care procedures annually with Volunteers of America Corporate RN support.
• Assists in planning and development of annual budgets.
• Provides feedback to assist in the evaluation of the overall organization. Risk management/ incident reports.
• Assist with reviewing Abuse/Neglect claims and aid with abuse prevention investigations as necessary.
• Provide support to the facility by working on call.
• Communicate effectively with all members of the interdisciplinary team.

Coordination of Services

• Introduce health services to new clients and families.
• Maintain ongoing communication with families, MDs and other care providers regarding status and condition changes.
• Participate in development of a plan of care/service plan for resident/client that promotes independence.
• Ensure/coordinate ancillary services and appointment scheduling to ensure that needs are met.
• Assures in-house ancillary medical services such as podiatrist, doctor visits, dentist visits, psyche visits, lab, X-ray, ambulance, etc. are scheduled and followed through.
• Ensure that residents/clients are involved in care planning to gain cooperation, understanding, to alleviate apprehension and facilitate continuity of care.
• Maintain continuity of care.
• Participate in updating the plan of care when needs change. Implement plan of care/service plan changes as needed.
• Assure residents are treated with respect and dignity, recognizing individual needs and encouraging independence.
• Observes residents; records significant conditions and reactions, and notifies resident director and physician of resident’s condition and reaction to drugs, treatments and significant incidents.
• Conducts pre-admission screening of prospective residents.

Quality Improvement

• Identifies data collection requirements and reports to evaluate the effectiveness of the programs and to ensure quality of client/resident care.
• Supports training and observation of staff in the administration of medications, to include frequently auditing medication sheets.
• Audits resident charts, ensuring documentation is performed by care giving staff.

Human Resources

• Assures that human resource policies and procedures are communicated to staff and are implemented in a fair and consistent manner.
• Participate in health care staff hiring decisions.
• Ensure staff development and in-service education programs to ensure competency of staff and to meet regulatory requirements.
• Provides staff direction through general meetings, timely personnel evaluations and identified performance expectations.
• Provides leadership to the clinical staff.
• Provides situation specific training.
• Monitors employee turnover, overtime, and absenteeism. Acts to address issues.
• Ensures staff have received required training.
• Applies disciplinary procedures in a fair and consistent manner when indicated. Documentation is completed per policy and legal guidelines.
• Assist with coordination of staffing patterns.
• Ensures current licensure/certification of all staff.
• Attends required in-services & completes assignments online modules.

Public Relations

• Promotes company in a positive manner, and communicates organization’s values to all parties.
• Assists with the achievement of occupancy goals set forth by the facility.
• Suggests and promotes the Volunteers of America – campaign and fundraising efforts.
• Attends social events that are held by the facility such as seasonal parties, facility nights, and open houses as required.

Customer Services

• Participates in customer services activities.
• Participates in facilitating family / friends survey annually.
• Follow up with family/resident/client issues/concerns.
• Customer service orientation with knowledge of successful customer service techniques.

• Demonstrates knowledge of safety infection control practices by compliance with policies and procedures.
• Recognizes and responds appropriately to potentially unsafe situations.
• Demonstrates safe and competent practice in the use of equipment.
• Assesses safety of environment and takes initiative to prevent accidents and promote safety.
• Participates in all mandatory education per established guidelines.

• Maintains confidentiality in all aspects of the job. Does not reveal information from client records to others, except as identified in agency policy.
• Secures written confidential documents in a manner that prevents unauthorized release.
• Participates in the development, implementation, and evaluation of the Quality Improvement Program and activities.

Our 2023 Great Place to Work survey results found that 87% of employees said their work has a special meaning: this is not “just a job”.

Take pride in helping others, and join us today!

At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations’ shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.

Licenses & Certifications

• Registered Nurse