JOB DESCRIPTION

POSITION TITLE: Family Support Specialist

DEPARTMENT: Social Support Services

SUPERVISOR’S TITLE: Family Support Specialist Supervisor

UNION STATUS 1199

POSITION SUMMARY:
Under the direct supervision of the Family Support Specialist Supervisor, the Family Support Specialist is responsible for optimizing the home environment for the physical and mental well-being of children and their families.

ESSENTIAL JOB DUTIES:

· Establishes a trusting relationship with at-risk families by initiating and maintaining regular client contact, predominantly in participants’ homes, with some evening or early morning hours when required to accommodate participant family schedules.

· Provides transportation to and from visits and trainings with mileage reimbursement as per staff automobile policy; must have full access to vehicle during work hours.

· Establishes a case plan with goals, objectives and activities to assist family, with Supervisor and family.

· Assists parents in making and potentially attending an appointment for doctors, social service agencies, etc. Acts as a liaison between families and other community agencies. Assures that all family members have a primary care provider.

· Familiarizes self with available community resources and knows how to access services appropriate to needs of client.

· Utilizes prenatal and child development curricula.

· Meets with Supervisor on weekly basis to review cases and evaluate client status; attends staff meetings and relevant trainings.

· Performs street and community outreach for program promotion and case finding.

· May conduct assessments as needed.

· Performs other related duties as assigned in a timely manner.

KEY KNOWLEDGE, SKILLS, ABILITIES:
· Ability to be non-judgmental, compassionate, empathetic, and insightful; able to establish trusting relationships; have good problem solving skills; demonstrated experience working with youth and families; show respect and sensitivity for the needs and rights of others, including those with differing cultural, racial, sexual, or ethnic identities; have a knowledge of community resources; have good listening skills; be able to identify family strengths; be able to foster self-sufficiency and independence in families, and be satisfied with on-going projects where positive outcomes are often not immediately apparent.

EDUCATION:

· High School Diploma or equivalent (Required)

WORK EXPERIENCE- Preferred

· Experience in working with or providing services to children and families.

LICENSURE/CERTIFICATION- Required

· Valid Driver’s License

COMPUTER PROFICIENCY- Preferred

· Basic computer and internet navigational skills

· Computer literacy with Windows-based operating systems and MS Office applications (Word, Excel, Outlook, Power Point)

· Familiarity with electronic health records (EHR) technology

LINGUISTIC SKILLS- Preferred

· Bi-lingual (Spanish/English)

PHYSICAL/ENVIRONMENTAL CONDITIONS
Physical/Hazardous/Work Environment – The work environment and physical demands described here are representative of those required by an employee to perform essential functions of the job with or without reasonable accommodations.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; and use hands to finger, handle, or feel. The employee is frequently required to climb or balance and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

As a member of the IFH community, we expect employees to: adhere to the organization’s policies regarding time, attendance, and dress code; demonstrate reliability and trustworthiness; manage time and resources to meet established goals/projects within the agreed upon time frames; demonstrate accountability; maintain patient/employee confidentiality; meet applicable regulatory and annual health assessment requirements; self- identify learning strengths and needs; demonstrate a professional, courteous, and respectful attitude in dealing with patients, families, significant others, members of the staff and extended community .

The Institute for Family Health is an Equal Employment Opportunity Employer. This job summary is intended to be brief and may not list all the duties and functions required, however, does highlight the essential requirements. Nothing outlined in this job summary is to be construed as an express or implied contract of employment.

Job Type: Full-time

Pay: From $18.75 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

License/Certification:

• Driver's License (Required)

Work Location: Hybrid remote in Kingston, NY 12401