The Service Concierge serves as the liaison between the Service Department and the Concierge Center. He or she assists Advisors with incoming and outgoing calls and is responsible for maintaining a detailed missed call log for the Service Department. The Service Concierge will also schedule appointments for the Service Department.

The ideal candidate has some customer service training, previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive sales/service. Candidates must have a pleasant and courteous personality, strong phone and written communication skills, strong computer skills, and excellent communication and interpersonal skills.