RESPONSIBILITIES: Manage all business-related activity to achieve the Abri Health Care Services vision and supporting strategies and assure that the company image as an ethical and high-quality provider of health services is maintained.

QUALIFICATIONS:

• Familiarity with long-term care and/or health care services

• Valid driver’s license and proof of insurance

• Ability to understand, remember and carry out verbal and/or written instructions in English

• Ability to speak clearly and hear well enough to communicate with sources

• Ability to complete assignments while having constant interruptions

• Must be capable of performing the Essential Functions of this job, with or without reasonable accommodation

ESSENTIAL FUNCTIONS:

• To assure resident safety

• Directs the location staff to provide high quality in daily care which meets / exceeds all internal / external standards within budget parameters, including but not limited to nursing services, physical plant, and environment

• Listens to family questions and concerns, assists with resolving issues and explains related company actions and decisions

• Completes daily rounds to assess resident climate and to address complaints or other issues; refers these issues to appropriate department head or other personnel

• Drives Quality Assurance program in the center and ensures the implementation of follow up or corrective action

• Intervenes as appropriate in potentially threatening situations and follow-up with staff after crisis has been resolved

• Oversees preparations for licensure certification surveys

• Scopes renovation needs of the facility and gains appropriate support for renovations

• Manages the admissions process and marketing activities within the facility; utilizes marketing support to determine the use of marketing resources for the facility and the use of staff for facility specific tasks related to the approved corporate marketing programs

• Ensures maintenance of high-quality mix by reviewing census and case mix daily

• Provides input to facility Business Development department on marketing call plans, amount/type of marketing training needed for facility and request for advertising budget and its use

• Represents the facility in communication, public relations, and marketing calls in the community

• Organize the functions of the nursing home through appropriate departmentalization and the delegations of duties; establishes formal means of accountability

• Promotes and maintains pro-active, positive employee relations programs

• Maintains frequent, daily informal interaction and provides positive feedback to staff while they are working; maintains an open-door policy in dealing with staff

• Follows, interprets, and enforces corporate personnel policies

• Communicates clearly and responsively on issues arising in the facility to decision makers who are outside of the facility and follows-up to minimize impact of issues

• Recruits, interviews, hire, and trains department heads and other facility personnel

• Manages the performance management process within the facility; ensures employees are compensated for merit within Abri Health Care Services pay guidelines

• Terminates or redeploys staff for performance related issues or unethical behavior

• Follows up on all complaints of sexual harassment as appropriate

• Prepares annual budget with Regional Vice President of Operations or other corporate representative by reviewing past years budget and the plan it supports by meeting established census, revenue, and expense targets; provides input to purchasing for all budgeted capital expenditures and purchases above guideline amounts

• Reviews financial statements monthly and identifies items which do not fall within established parameters; identifies cause of budget discrepancies and reviews with department head

• Communicates budget and provides assistance / guidance to department heads in maintaining appropriate budget levels; teaches / coaches department heads in meeting financial requirements and documentation guidelines

• Tracks and holds accounts receivable reviews monthly to see that they are collecting in a timely manner

• Maintains compliance with corporate internal audit report

• Installs and manages facility procedures / systems consistent with Abri’s needs

• Oversees completion of forms, reports, etc., including state licensure reports, monthly financial reports, Public Health, or Department of Labor surveys, plans of corrections, responses to corporate request, replies to resident council and others as needed

• Reviews and signs accounting records, payroll, incident / accident reports, resident trust fund reconciliation and resident funds approval

• Maintains an “On-Call” status for emergency situations

• Uses tactful, appropriate communications in sensitive and emotional situations

• Promotes positive public relations with patients, residents, family members and guests

• Use appropriate workplace behavior; always adhere to dress code

• Agrees to comply with the Code of Conduct

• Supports and participates in common teamwork:

o Cooperates and works together with all co-workers; plan and complete job duties with minimal supervisory direction, including appropriate judgment

o Reports complaints, problems and concerns regarding co-workers, management, or residents in accordance with company policy

o Completes requirements for in-service training, acceptable attendance, uniform, and dress codes including personal hygiene and other work duties as assigned

• Know and participate in the facility emergency preparedness plan

• Adhere to dress code.

• Perform other duties/tasks as may be assigned.

• Complete and/or attend required in-service training.

• Communicate in a professional and courteous manner using effective verbal and non-verbal

communication skills with residents, their families, and team members.

• Maintain confidentiality of department, resident, employee information, communication, and documentation as well as compliance with the Health Insurance Portability and Accountability Act (HIPAA) regulations.

• Maintain compliance with company’s Compliance program and plan.

• Adhere to the Abri Code of Conduct

• These duties are not all-inclusive but provide minimum performance expectations and are reviewed in the performance process.

PHYSICAL REQUIREMENTS: Able to lift 50 pounds for routine performance of Essential Functions

WORK SCHEDULE: As assigned; including some weekends, holidays, and evenings. Exempt Position

AA/EEO/M/F/D/V

EXPOSURE RISK CATEGORY:

Medium

BENEFITS:

At Abri Health Services we believe in providing our patients with a well-trained staff in a positive and encouraging environment. We provide each of our team members with opportunities for personal and professional growth in a team-oriented working environment. We offer competitive pay, excellent benefits, and the chance to grow professionally in the healthcare industry.

Other benefits of the Administrator role include:

• Medical, Dental, and Vision Insurance

• Life Insurance

• Short Term Disability

• Long Term Disability

• Vacation and Paid Time Off

• Holiday Pay

• Training for CEU’s Credits