IT Field Technician

Contract

On-Site ; Athens, TX
Entire site is dependent on this person for IT support, requiring great interpersonal skills and strong technical expertise. Distribution center or manufacturing experience preferred.
**Responsibilities:**
- Create, receive, monitor, maintain, and resolve work tickets
- Imaging, setup, and support of computers, monitors, mobile devices
- Maintain on-site presence at designated service locations to support end users
- Software installation, support, and ensuring compliance with Schneider standards
- Proactive and on-demand health checks of IT systems including printers, copiers, fax machines, scanners, and video conference equipment
- Training end users on office automation equipment operation and Schneider policies
- Hardware and software platform troubleshooting and management
- Secure password management for all provided passwords
- Support access to corporate network/wireless and applications, both on network and over VPN