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THE OPPORTUNITY:
We are looking for Front Desk Agents to join our Front Desk team at Hilton Garden Inn Pismo Beach.
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KEY JOB RESPONSIBILITIES:
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JOB QUALIFICATIONS & REQUIREMENTS:
- High school diploma, degree, or equivalent.
- The ideal candidate will have at least two (2) years of customer service experience.
- Prefer candidates with previous work experience in a hotel or resort.
- Candidate should have at least two (2) years of cash handling and/or reconciling experience.
- Prefer applicants with at least two (2) years of basic to intermediate-level Accounting experience would be extremely helpful.
- Pleasant demeanor.
- Must enjoy working in a fast-paced environment.
- Strong computer skills, with operational knowledge of Microsoft Office Suite® and all the programs it contains.
- Working knowledge of M3®, Skytouch PMS® and Skytouch Rate Management®, is a big plus.
- Positive, upbeat individuals who can deliver total guest satisfaction.
- A plus, if the candidate is a local candidate who is familiar with the city of Los Angeles and surrounding area, the venues, and local attractions.
- Ability to handle stressful situations in a calm, professional manner.
- Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice.
- Must be willing and available to work holidays, and regularly work weekdays, weekends, and overnight shifts (11 pm to 7 am).
NOTIFICATION:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
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Your resume is the primary tool we use to evaluate your qualifications for this posted position. Be sure to submit a fully completed resume which most accurately and completely covers your employment history and experience.
While we wish to thank all applicants for their interest in this employment opportunity, only those qualified candidates will be contacted for an interview.
Thank you and good luck with your job search!
Benefits:
Schedule:
COVID-19 considerations:
To keep our Front Desk Agents safe, we have install a clear plastic barrier at the Front Desk, as well as, provide cloth face masks, hand sanitizer stations, approved disinfectants that eliminate COVID-19, gloves, and all required and necessary PPE.
Work Location: One location
Job Types: Full-time, Part-time
Pay: $16.25 - $17.75 per hour
Benefits:
Schedule:
Work setting:
Work Location: In person
Part Time | Full Time
$30k-40k (estimate)
05/12/2024
05/16/2024
The job skills required for Hotel Front Desk Agent include Customer Service, Credit Card, Cash Handling, Microsoft Office, Accounting, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk Agent positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Agent. You can explore the career advancement for a Hotel Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk Agent job description and responsibilities
Front desk agents also need to email guests reservation confirmations and notices when rooms are ready.
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They are ready to greet with a smile and offer necessary assistance to hotel guests.
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They are responsible for ensuring that every single guest has an enjoyable experience at the hotel.
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The front desk agent has a relatable personality and a great desire to work with people.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Agent jobs
A front-desk agent should be smiling at the time.
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Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.
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The hard or technical front desk agent skills represent the unique competencies and abilities of the guest service representative.
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A front desk agent does not need any experience but should have a high school degree or GED equivalent.
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Ability to work varying schedules to reflect the business needs of the hotel.
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