Job Title/Position: Clinical Director/Director of Patient Care Services

Reports To: Executive Director/Administrator

JOB DESCRIPTION SUMMARY

The Clinical Director/Director of Patient Care Services is responsible for the overall direction of hospice clinical services. The Clinical Director/Director of Patient Care Services establishes, implements and evaluates goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

1. Coordinates and oversees all direct and indirect patient services provided by clinical
organization personnel and steps into the field when needed.

2. Provides guidance and counseling to coordinators and Clinical Supervisors/Managers to assist them in continually improving all aspects of hospice care services, provided through organization personnel.

3. Assists Clinical Supervisors/Managers in managing clinical teams and planning.

4. Responsible for monitoring the organization’s quality assessment performance improvement program (QAPI).

5. Provides help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated.

6. Assists the Executive Director/Administrator in the preparation and administration of the organization's budget. Monitors budget on a monthly basis and is responsible to operate within approved budget while providing excellent quality of care.

7. Consistently seeks out ways to provide quality care while acknowledging and actively managing the business or financial aspects of the organization.

8. Interprets operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues or expenses.

9. Evaluates performance of Clinical Supervisors/Managers.

10. Assists Clinical Supervisors/Managers to develop skills and techniques in evaluating the performance of clinicians.

11. Hires, evaluates, and terminates organization personnel.

12. Conducts annual evaluations on clinicians, or more frequently if indicated.

13. Oversees the maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities.

14. Assures proper maintenance of clinical records in compliance with local, state and federal laws.

15. Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services.

16. Develops, implements and evaluates the orientation program for new organization personnel. Responsible for orientation of new organization personnel, directly or delegated.

17. Plans and implements in-service and continuing education programs to meet education and training needs of organization personnel at least quarterly.

18. Assists with the evaluation of organization performance via performance improvement program, productivity, quarterly and annual reviews. Assures for the quality and safe delivery of hospice services provided through the Organization.

19. Assists in the development of organization goals. Develops, recommends, and administers Organization policies and procedures.

20. Maintains compliance with all local, state and federal laws regarding licensure and certification of organization personnel.

21. Stays informed about changes in the field of nursing and hospice care; shares information with appropriate organization personnel.

22. Promotes hospice referrals in the health care community.

23. Assists in assessing and admitting patients, develops a comprehensive POC with input from IDT and completes required documentation in accordance with Hospice of Amador policies and procedures.

24. Assists in providing 24-hour, seven days a week On-Call coverage to patients/families.

25. In the absence of the Executive Director/Administrator, the Director of Patient Care Services will become the acting Executive Director/Administrator and will be vested with authority to act in behalf of the Executive Director/Administrator.

26. In the temporary absence (in excess of twenty [20] consecutive working days) of the Clinical Director/Director of Patient Care Services, a Registered Nurse shall be designated in writing as responsible for fulfilling the duties of Clinical Director/Director of Patient Care Services.

27. Any vacancy in the Clinical Director/Director of Patient Care Services position shall be filled within sixty (60) days of the vacancy and the Department notified of the replacement.

28. Other duties as assigned by the Executive Director/Administrator.

POSITION QUALIFICATIONS

1. Registered nurse in the State with current licensure to practice professional nursing in the State.

2. Bachelor’s degree in Nursing from an accredited program by the National League for Nursing preferred. Master’s degree in hospice preferred.

Three years of management/leadership experience within the last five (5) years in a hospice or related health care organization, at least one (1) year of which was in a supervisory or administrative capacity, OR

A Registered Nurse with four (4) years’ experience within the last five (5) years in a hospice, home health agency, primary care clinic or health facility, at least one (1) year of which was in a supervisory or administrative capacity.

3. Demonstrated ability to supervise and direct professional and administrative personnel.

4. Ability to market and deal tactfully with customers and the community.

5. Must be a licensed driver with an automobile that is insured in accordance with state and/or Organization requirements and is in good working order.

6. Has excellent observation, verbal and written communication skills.

7. Knowledge of business management, governmental regulations, CMS Conditions of Participation (COPS) and Joint Commission/CHAP standards.

BENEFITS

• Flexible schedule
• Paid time off
• Health, Dental, Vision and Life Insurance Benefits
• 403B (up to 3% matching)
• Employee Assistance Program (EAP)
• Mileage reimbursement at $0.67 per mile

Job Type: Full-time

Pay: $110,000.00 - $140,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Hospice

Medical specialties:

• Home Health
• Hospice & Palliative Medicine

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• On call
• Weekends as needed

Work Location: In person