Tephra is Hiring a Client Partner, TTH-Business Domain - TTH Near Bethesda, MD
Description:
- Client Partner for Hospitality accounts - Responsible for superior customer relationship measured by an excellent CSAT scores every 6 months - Manage teams across multiple locations and responsible for both Delivery and Sales in all the accounts associated to him - Experience in managing P&L for large accounts and capability to deliver high revenue targets with right margin and running large deals - Ability to make new connects in customer organization and mine new business in new portfolios within existing customers - Good communication Skills with expertise in working with travel or hospitality customers (At least for the last 6 years) - Ability to work with CXOs of customer organization with good presentation skills - Be ready to travel to multiple cities within US to manage multiple customers - Manage delivery teams globally for excellence in service provision to customers Responsibilities:
- Target of $40M for FY20 and $60M for FY21 - Customer satisfaction to be greater than 95% Qualifications: (Please list all required qualifications) Click here to enter text. - Necessary educational qualification - A minimum of 17 years of total IT experience - 5 years of Travel or Hospitality industry domain experience - 5 years as Account manager / Client Partner
- Managed large account ($40M ) in terms of both Sales and Delivery 1) Years of experience required for position - 18 Years total experience with 5 years in Hospitality industry and 5 years as Account management (Sales and Delivery) experience 2) Location for the position - Bethesda,Maryland, USA