This is a temporary work assignment from June 1st, 2024, until November 1st, 2024.

PURPOSE

The CHIEF MAINTENANCE is responsible for: maintaining the entire hotel facility; including physical building structure; all mechanical, electrical, HVAC systems and related equipment.

• Oversee the implementation of all property and equipment repairs and preventative maintenance, monitor life safety systems.
• Oversees and ensures that the administration of the department is in compliance with all corporate and brand standards and all federal, state and local laws
• Responds in a courteous and timely manner to all guests’ questions, complaints, or requests.
• Performs maintenance and repair work on the interior and exterior of building, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating/air conditioning (HVAC) ventilation, water treatment systems and swimming pools.
• Schedules staff to perform Preventative Maintenance Program and follows and enforces procedures that ensure the security of inventory such as tools, supplies, equipment, furniture, televisions, etc.
• Monitor supplies and inventory in a timely and efficient manner, minimizing waste and ensuring that equipment is prepared and operational for the next shift.
• Monitors work order volume and prioritizes assignments for team as necessary.
• Inspects work assignments o maintenance staff to ensure that work is completed in a timely manner and within specifications.
• Manages shift operations including staff scheduling, training and coaching.
• Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Performs any other duties as requested by supervisor.

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

• Looks for ways to improve and promote quality.
• Applies feedback to improve performance.
• Work is accurate, thorough, and neat.

• Meets or exceed productivity standards.
• Assists staff in achieving their personal productivity expectations.

• Observes, adheres to safety and security procedures, promoting a safe work environment.
• Provides proper safety and security training to staff.
• Practices and enforces proper safety techniques.

• Seeks out new assignments and assumes additional duties when necessary.
• Undertakes self-development activities.
• Includes appropriate people in decision-making.

• Contributes to building a positive team spirit.
• Works effectively with other departments to accomplish goals.

Associate demonstrates effective CUSTOMER SERVICE SKILLS

• Manages difficult or emotional customer situations.
• Demonstrates the desire and ability to provide high quality service to both internal and external customers.

• Makes self-available to staff to answer questions and provide direction.
• Delegates work assignments and follows up to ensure completion.
• Develops staff so that successful customer service scores are achieved.

• Able to communicate effectively with staff and other departments.
• Practices attentive and active listening with all employees.
• Able to read and interpret written information.

• Performs work with little or no supervision; works independently.
• Takes responsibility for own actions.
• Follows instructions and responds to management direction.

:

High school diploma or general education degree (GED); or five to seven years related experience and/or training; or equivalent combination of education and experience.

General knowledge of repairing/replacing plumbing systems, HVAC equipment, refrigeration, and all kitchen equipment.

Knowledge of swimming pool maintenance and correct chemical balance.

Ability to interpret and perform basic computer functions, including MS Office, Outlook, Word, and Excel.

Possess Pool Certificate, CPR and AED

The work environment normally entails the following:

• Indoor or outdoor work environment.

• Moderate to high noise levels consistent with hotel environment.

• Workshop environment.

This position has supervisory responsibilities.

During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.

The physical activity normally entails the following attributes.

• The physical activity normally entails the following attributes.

• Walk more than 75% of the time

• Sit less than 25% of the time

• Push / pull up to 25 lbs.

• Climb or balance 50% of time

• Stoop, kneel, crouch, or crawl 50% of time

• Carry / Lift up to 75 lbs.

• Push / pull up to 75lbs

Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.

Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

About Us

We are interested in attracting and investing in talented, dedicated and highly motivated associates who want to join a progressive organization that believes their associates are their greatest asset.

We believe that what lies at the heart of a great company is a place where associates are respected. We believe that when a culture of respect is paramount, associates will in turn treat our guests to the highest level of respect they can deliver. Our current and future success is based on our ability to predict associate’s needs, recognize their talent, cultivate and nurture those skills. What inspires our associates to want to come to work every day is the opportunity to lean and partner with inspired leaders who are active listeners that care about them.

Within our company, we believe that we will always focus on improving our culture and improving the working environment at both the corporate office and at our hotels. The desired culture is always evolving.

A history of career advancement within an individual hotel, a sister hotel or advancement to a corporate position has built a strong foundation with our team. In addition, the continual growth of our company provides opportunity where associates will be enriched. When a new opportunity arises, we first look within our talent pool. Our high retention factor at all associate levels supports this philosophy.

Our human resource initiatives are designed for personal and professional growth. They include ongoing formal and on the job training, competitive benefits and compensation, reward for performance, recognition and celebrating successes at every level. We believe in having on the job fun! We look for opportunities to engage our associates in the company’s vision, mission and core values. Our associates are our greatest asset.

Joining the Stonebridge team is joining a winning team. You will work with leading hotel professionals and leading hotel brands. We invite you to consider a career with our growing organization.

Job Types: Full-time, Temporary

Pay: $23.40 - $30.00 per hour

Expected hours: No less than 40 per week

Benefits:

• Flexible schedule

Experience level:

• 4 years

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime
• Weekends as needed

Work setting:

• In-person

Experience:

• Maintenance: 4 years (Required)

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Needham Heights, MA 02494 (Required)

Ability to Relocate:

• Needham Heights, MA 02494: Relocate before starting work (Preferred)

Work Location: In person