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About Hudson MX:
Hudson MX is a well-funded enterprise software company serving the world's leading media agencies and advertisers. We are innovating an industry that is hungry for change, with the largest media agencies in the world already using our tools to enhance their media buying workflow. As we’ve grown to a global team of 350 , we are seeing rapid industry-wide adoption of our solutions. To build on our market success and add the most innovative and valuable features to our platform, we’re adding key individuals to our team. We hire for awesome. Join us!
Role Overview:
The Client Service Lead owns the relationship with client accounts. They will work with operational teams, support adherence to SLAs, escalate incidents and ensure our clients leverage the full potential of the local platform. This role will provide outstanding customer experience through product knowledge, excellent service delivery, empathy and critical thinking. This role requires a strong interest in understanding the client’s experience as well as how our products can be utilized to meet the client’s goals. This is a crucial role within our Client Services team, and will require working with teams across the organization, including Program Management, Support, Product and Product Strategy.
Primary Focus and Key Responsibilities:
Skills and Competencies:
Qualifications:
Compensation/Benefits:
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Full Time
Business Services
$88k-116k (estimate)
05/24/2024
07/22/2024
hudsonmx.com
ATLANTA, GA
200 - 500
2016
Private
DREW BROWN
<$5M
Business Services
Hudson MX develops a cloud-based platform that provides security and complaincing solutions for the media industry.
The job skills required for Client Service Lead include Client Service, Customer Service, Time Management, Verbal Communication, Critical Thinking, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Lead. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Lead. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Service Lead positions, which can be used as a reference in future career path planning. As a Client Service Lead, it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Lead. You can explore the career advancement for a Client Service Lead below and select your interested title to get hiring information.