Job Opening ID

249582

Working Title

Business Systems Analyst Intermediate

Job Title

Business Systems Analyst Inter

Work Location

Michigan Medicine - Ann Arbor

Ann Arbor, MI

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Exempt

Organizational Group

Exec Vp Med Affairs

Department

MM HITS CRC Clin Doc/OB/ASAP

Posting Begin/End Date

5/24/2024 - 6/07/2024

Career Interest

Information Technology

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Who We Are

Department Overview

Health Information Technology & Services (HITS) plays an integral role in the success of Michigan Medicine by providing clinicians, educators, researchers, students, and staff with exceptional technology-related information, products, services, and support.

Division Overview

The HITS Clinical & Revenue Cycle IT (CRC) division is responsible for more than 350 clinical and revenue cycle applications that clinicians, staff, and patients rely upon every day. The CRC team has subdivisions that support inpatient, ambulatory, departmental, and revenue cycle areas across Michigan Medicine (MM). CRC also oversees many of the major IT platforms and applications such as the electronic health record, virtual care, pharmacy, radiology, radiation oncology, registration, document management, billing, and much more. The CRC team is highly relied upon across the healthcare system and collaborates with operational partners to provide excellent service to the MM staff. Staff within CRC often interact with customers on a regular basis by implementing and configuring workflows, enhancements, optimizations, and new modules or software while also ensuring adequate change control and testing processes occur. Team members work on a vast array of projects that propel MM into the future.

Summary

The MiChart Clinical Documentation team at Michigan Medicine seeks an IT Professional, Registered Nurse, Respiratory Therapist, Social Worker, Physical or Occupational therapist or other Allied Health professional to develop, update and maintain the Epic Clinical Documentation application. The Business Systems Analyst is the primary support contact for the application.

Responsibilities*

The Business Systems Analyst Intermediate will need to learn EPIC configuration and obtain proficiency the Clinical Documentation Module.

Necessary skills and qualities for successful Business Systems Analyst include:

• Under supervision, is responsible for the planning, design, development, implementation, maintenance, and evaluation of clinical system(s) to support patient care delivery.
• Some experience with leading meetings, prioritizing, resolving conflicts, maintaining issues lists, and managing a project plan.
• Performs in-depth analysis of department and end user business needs, documentation of requirements, and translation of requirements into proper system specifications.
• The capability to investigate the fundamental needs of the organization and its user community, which directly impacts the system's development.
• Familiarity with Joint Commission, and other health care compliance regulations and agencies as it pertains to the electronic medical record. Develop solutions for Data Requests based on new regulatory requirements, operational improvement efforts, financial review needs.
• Effectively collaborates with nurses, physicians and other clinician users to ensure enterprise, organization and project goals are met.
• Strong communication and follow-up skills
• Participates in all activities with interrelated teams including project management, testing, support, training, technical, and interface teams. Under supervision, participates in system upgrades. Serves as a liaison to the vendor (Epic).
• Manages and prioritizes requests for customer support and prepares and maintains documentation in compliance with HITS tools and defined processes.
• Skilled in working with most technical aspects of clinical systems while also considering the business implications of applying technology to both the current and future business environments.
• Employees in this role typically analyze, compare, and evaluate various courses of action and have the authority to make decisions on important matters within the scope of their responsibilities, with some supervision.
• Participate in on-call off hours and weekend rotation.

Required Qualifications*

• Bachelor's degree or equivalent combination of education and experience
• 2-3 years professional experience

Desired Qualifications*

• Ability to work collaboratively with teams of all sizes
• Capable of handling multiple complex work assignments simultaneously
• Epic Certification or Proficiency in Clinical Documentation

Work Locations

This position is being made available with the ability for you to negotiate alternative work schedules and remote/on-site options to suit your work-life balance.

Non-Michigan residents should inquire about potential employment while working remotely in a state other than Michigan. Apply to be part of a strong team that partners with our institution, community, and each other.

Additional Information

Benefits

We offer a benefits package that includes comprehensive training and career development opportunities, generous retirement savings plans, ample paid time off, and a wealth of family care support:

Diversity Statement

HITS is firmly committed to advancing inclusion, diversity, equity, accessibility, and belonging, which are core to the culture and values of Michigan Medicine. Our community supports recruiting and cultivating a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan and the world. We strive to create a work culture where each team member feels respected, valued, and safe.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.