High Desert Hotels, a Hotel Management Company that oversees and manages the daily operations o fa variety of hotels and hotel brands. At High Desert Hotels, our number one goal is happy employees, happy guests, and happy owners. We believe that with like-minded employees, our team can achieve this goal. We are committed to creating a positive and rewarding work experience for all our team members and count on every employee to participate in that commitment.

**Job Summary:**

We are seeking a Guest Service Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service and ensuring a positive guest experience.

**Responsibilities:**

- Greet and welcome guests in a friendly and professional manner

- Assist guests with check-in and check-out processes

- Handle guest inquiries, requests, and complaints promptly and courteously

- Process reservations, cancellations, and payment transactions accurately

- Provide information about hotel services, facilities, and local attractions

- Maintain a clean and organized front desk area

- Collaborate with other hotel staff to ensure guest satisfaction

**Qualifications:**

- Excellent communication skills to interact effectively with guests and team members

- Experience in sales, preferably in wireless, technical, or appliance sales

- Strong organizational skills to manage reservations, guest requests, and administrative tasks efficiently

- Ability to operate a cash register accurately

- Multilingual abilities are a plus for assisting diverse guests

This position offers the opportunity to work in a dynamic hospitality environment where you can utilize your customer service skills while gaining valuable experience in the industry.

Job Type: Part-time

Pay: $15.75 - $17.00 per hour

Expected hours: 24 – 32 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Vision insurance

Schedule:

• Evening shift
• Night shift

Work setting:

• In-person

Work Location: In person