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Job Summary:
We are seeking a Customer Service and Sales Associate to join our team. As a Customer Service and Sales Associate, you will be the primary point of contact for our customers, providing exceptional service and support. Your main responsibility will be to assist customers with inquiries, resolve issues, and ensure their satisfaction. This is a great opportunity for someone who enjoys working with people and has a passion for delivering excellent customer service.
Responsibilities:
- Respond promptly and professionally to customer inquiries
- Provide accurate information and assistance regarding products, services, and order status
- Process orders, returns, and exchanges in a timely manner
- Resolve customer complaints or concerns with patience and empathy
- Maintain customer records by updating account information and interactions in the database
- Collaborate with other departments to address customer needs and resolve complex issues
- Follow up with customers to ensure their satisfaction and identify opportunities for improvement
- Upsell products or services when appropriate
Skills:
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to handle difficult or irate customers with professionalism and empathy
If you are passionate about helping others and have the skills required for this position, we would love to hear from you. Apply now to become a valuable member of our Customer Service team!
Job Types: Full-time, Part-time
Pay: $42,000.00 - $55,000.00 per year
Expected hours: 20 – 50 per week
Benefits:
Compensation package:
Schedule:
Work Location: In person
Full Time | Part Time
$59k-80k (estimate)
06/02/2024
09/28/2024
The job skills required for Customer Service and Sales Associate include Customer Service, Problem Solving, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service and Sales Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service and Sales Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service and Sales Associate positions, which can be used as a reference in future career path planning. As a Customer Service and Sales Associate, it can be promoted into senior positions as a Sales Rep., Sr. (Bio-Medical Equip. & Supplies) that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service and Sales Associate. You can explore the career advancement for a Customer Service and Sales Associate below and select your interested title to get hiring information.