You will be responsible for the sales and marketing efforts with the objective of increased profitable sales through creating, building, and maintaining high quality relationships with new and existing customers. Utilize company digital tools and company products and services to connect with consumers, develop creative solutions, generate sales volume, and provide the highest level of customer service.

Outside Sales Representative Responsibilities

• Responsible for selling, marketing, promoting, and demonstrating products. Effectively communicate the features and benefits of our product offering.
• Increase business by generating sales to new customers and by selling additional products to existing customers.
• Collaborate with leadership and team members in planning, tracking, and implementing sales strategies and developing new markets
• Assist customers with product selection and application utilizing knowledge and internal specialists
• Establish and maintain customer relationships. Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences in order to present a unique solution to each customer tailored to their business objectives and needs
• Collaborate with customers and team members for product quotations and provide on-going communication throughout the customer’s purchasing lifecycle
• Work with management, credit, and customers to resolve payment issues promptly
• Gather and report to management information regarding the company, competitors, pricing, products, and current and future market
• Actively participate in professional development to improve professional selling skills and maintain technical capabilities. Participate in company training/development, special promotions, sales meetings, supplier seminars and training schools to enhance and maintain personal and product knowledge
• Maintain accurate and timely records including sales call schedules and expense reports
• Coordinate sales calls with vendors to introduce and demonstrate products, identify customer needs, and promote product and service solutions
• Utilize and champion digital tools, customer solutions and services to gain a competitive advantage

Outside Sales Representative Qualifications

• B.S. in Engineering or Business disciplines
• 3 years experience of sales and account management in advanced ceramics, chemical, or related industry
• Ability to demonstrate a positive, friendly, and helpful attitude with customers and drive to find solutions to their needs
• Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills
• Ability to prioritize and manage multiple task and deadlines

• Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
• Ability to understand complex scientific data and use it as a selling factor to customers
• Ability to convey product and services knowledge essential to customer
• Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM)
• Highly self-motivated
• Ability to work overtime as needed
• Ability to travel domestically and internationally as needed

Other Requirements: U.S. citizenship or permanent residency.

Desired But Not Required Skills

• Experience in green technology, advanced ceramic, materials, or chemicals industry
• Proficiency with Salesforce
• Proficiency with QuickBooks