At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day. 

We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions:

• Make it human. We care about the people that make up our customers, colleagues, and communities.
• Make it about others. We do what's best for our customers and collaborate to drive progress. 
• Make it happen. We work with intention toward a common purpose and forge ways forward together. 
• Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

POSITION TITLE

Office Coordinator

POSITION LOCATION

This position is available to Virginia residents as Lynchburg, VA in-office applicants

YOUR ROLE

You will provide technical support to the Facilities team and assist the team with maintaining the highest building standards in our Lynchburg facility. You’ll actively contribute to the team standard of consistently providing excellent customer service in the support of the business and will serve as the “hub” for all building needs in Lynchburg. Your primary responsibility will be assisting the Facility Manager with the day-to-day operations of our Lynchburg facility to ensure a fantastic associate experience. This vital role is also responsible for administrative tasks to support the Facilities Manager including timely creation of Purchase Requisitions and processing of invoices. You will also assist with workspace assignments and floorplan updates. This role will work with departments and staff to schedule large events in common areas, including organizing room configurations and finding the best option for the event location. The Facilities team places high emphasis on providing a positive experience for Genworth associates. You will oversee multiple Facilities support processes and have high levels of associate and departmental interactions that support this goal. Attention to detail, drive to actively collaborate with associates, and a high level of customer service skills are required. 

What you will be doing

• Manage day to day administration of Lynchburg office buildings
• Manage the Facilities Purchase Requisition process for Genworth’s Lynchburg Site
• Process invoices and serve as a backup for the Office Manager (Richmond)
• Monitor usage of and ordering of office supplies
• Ensure all workspaces are clean and in good order; escalate issues as needed
• Update Lynchburg seating assignments
• Coordinate, plan and direct office event planning
• Assist with Environmental, Social and Governance (ESG) reporting and documentation
• Assist Senior Facility Manager and Office Manager with budget preparation
• Assist Facilities team with vendors while on site
• • Manage office inventory activities for Lynchburg campus
• • Assist with miscellaneous projects, specifically related to process improvement and efficiency ​

What you bring

• Experience as an office coordinator or assistant preferred
• Experience with Microsoft Outlook, Word and Excel
• Highly motivated team player with exceptional customer service skills
• Strong attention to detail and organizational skills
• Strong oral and written communication skills
• Strong interpersonal skills and ability to build strong, collaborative relationships
• Analytical and problem-solving skills
• Process Improvement focus
• Team player with the ability to multi-task
• Passion for excellence ​

Employee Benefits & Well-Being

Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services