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Job description
We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! Please join us to create a pleasant and memorable stay for our guests.
Role Responsibilities:
As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by:
Assisting guests efficiently, courteously and professionally at all times
Maintain a high level of service and hospitality
Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
Post guest charges, collect payments and follow all cash handling procedures
Handle guest mail and messages with respect to privacy and professionalism
Be knowledgeable of the hotel brand and various programs (travel programs, special offers)
Be a great communicator to various departments and management on guest comments and concerns
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
Have full knowledge of hotel safety and emergency procedures
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Benefits:
Schedule:
Work setting:
Experience:
Work Location: In person
Full Time | Part Time
$28k-37k (estimate)
06/12/2024
10/08/2024
The job skills required for Hotel Front Desk Receptionist include Guest Service, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Receptionist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Receptionist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk Receptionist positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Receptionist, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Receptionist. You can explore the career advancement for a Hotel Front Desk Receptionist below and select your interested title to get hiring information.