**Hotel Manager** **Overview:** We are seeking a dedicated Hotel Manager to oversee the daily operations of our hotel. The ideal candidate will be responsible for ensuring exceptional guest experiences, managing staff, and maintaining high standards of service. **Responsibilities:** - Supervise all hotel staff including front desk, housekeeping, and maintenance teams - Ensure smooth check-in and check-out processes for guests - Handle guest inquiries, requests, and complaints in a professional and efficient manner - Implement and maintain high standards of customer service and hospitality management - Manage hotel finances, including billing, payments, and budgeting - Oversee human resources functions such as hiring, training, and scheduling - Maintain a clean and organized hotel environment - Any other duties as assigned by senior management **Requirements:** - Proven experience in hospitality management - Strong leadership skills with the ability to supervise and motivate a diverse team - Excellent customer service and guest relations abilities - Fluency in multiple languages is a plus (Bilingual or Multilingual preferred) - Proficiency in front desk operations and phone etiquette - Ability to handle various administrative tasks such as stocking supplies and answering phone calls **Benefits:** - Competitive salary based on experience - Opportunities for career growth within the hospitality industry - Health benefits package available after probationary period - Employee discounts on hotel services This job description reflects the general details considered necessary to describe the principal functions of the job identified. It shall not be construed as a detailed description of all work requirements that may be inherent in the job.

Job Type: Full-time

Pay: $45,000.00 - $48,000.00 per year

Schedule:

• Day shift
• Evening shift
• Holidays
• Morning shift
• Nights as needed
• On call

Experience:

• Hotel management: 1 year (Preferred)
• Hospitality: 2 years (Preferred)

Ability to Commute:

• Spearfish, SD 57783 (Preferred)

Ability to Relocate:

• Spearfish, SD 57783: Relocate before starting work (Required)

Work Location: In person