1 Job
Murphy Insurance Agency is Hiring a Claims Representative Near Hudson, MA
The Claims Representative provides prompt, effective assistance to clients and third parties reporting claims to the Agency. In addition, they act as a liaison between the agency and carriers and assist co-workers with service regarding claims activity. This position is located in our Hudson, MA office and services clients in a busy, vibrant environment via in person, phone and email. The work hours are: M-TH 8am-4:30pm; F 8am-4pm.
Responsibilities
- Processes initial claim reports for personal and business/commercial lines. Advises clients on coverage and procedural steps in settling the claim. Assists third parties by reporting claims and/or providing claims information.
- Maintains complete and accurate electronic file information within the agency database (EPIC) on all claims reports, activity, payments and conversations. Reports claims to appropriate carriers.
- Process all glass and towing claims.
- Reviews each account for coverage adequacy and accurate processing. Recommends appropriate coverage to client. Refers client to appropriate Account Manager for changes or additions to coverage.
- Diligently and reliably follows up on each open claim to ensure proper and timely settlement.
- Conducts claim satisfaction survey. Send questionnaire surveys when claims are closed. When surveys are received, review, analyze and escalate to management, when appropriate. Maintain accurate survey records that are easily accessible for review by ownership.
- Deals promptly and with full integrity with all carrier claims personnel, responding to any request.
- Answers client inquiries, as needed, or directs the inquiry to the person best able to answer.
- Strong customer service skills and the ability to empathize with claimants and customers
- Proven problem solving skills
- In-depth knowledge of insurance products and usage
- Strong knowledge of industry practices, standards, coverages, and concepts and ability to apply them to the job utilizing analytical skills
- Excellent computer skills with working knowledge of agency management software, insurance rating software and Microsoft Office
- Must possess strong verbal and written communication skills
- Must have the ability to handle multiple and changing priorities and a moderate to heavy daily workload in a fast-paced environment with excellent organizational skills
- Must possess a solid work ethic, strong attention to detail, and be a team player
Check out our website & watch a video describing our amazing team and company culture. You won't be disappointed!
https://www.dfmurphy.com/about-us/Insurance-Careers.aspx
Benefit Highlights
- medical/dental/vision
- HRA plan pays significant portion of medical deductible
- Flexible Spending Account
- company paid life/STD/LTD
- 401k company match
- vac/sick/floater time off
- educational support
- 4pm close on Fridays
- monthly office lunches
- additional voluntary benefits
Job Summary
Full Time
Insurance
$43k-52k (estimate)
06/02/2024
06/30/2024
murphyinsagency.com
HOPKINS, MN
25 - 50
Private
$5M - $10M
Insurance
Related Companies
The job skills required for Claims Representative include Customer Service, Problem Solving, Microsoft Office, Written Communication, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Claims Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Claims Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Claims Representative positions, which can be used as a reference in future career path planning. As a Claims Representative, it can be promoted into senior positions as a Claims Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Claims Representative. You can explore the career advancement for a Claims Representative below and select your interested title to get hiring information.
If you are interested in becoming a Claims Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Claims Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Network with insurance agencies in the area to find leads on claims representative positions.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Claims Representative jobs
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Step 3: View the best colleges and universities for Claims Representative.
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