Ourisman Kia of Fairfax is looking to hire a BDC representative to handle leads, set appointments, and follow up with customers. Ourisman is a Family-Owned and Operated Business that cares about our employees! We are one of the DMV's premier automotive groups. Join the Winning Team at Ourisman and excel in an automotive career! For over 100 years we've been bulding careers. Come see how we do it!

Responsibilities

• Oversee daily Internet department operations
• Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
• Set appointments
• Follow up with customers
• Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance on our vehicle offerings
• Understand buying profiles and patterns of typical telephone prospects
• Record and listen to customer calls
• Determine which customers to contact based on current marketing initiatives
• Interface with other department heads
• Participate in dealership management meetings

Skills/Qualifications

• The ability to manage high call volumes, internet leads and call lists simultaneously
• Overall knowledge of automotive sales and service department operations preferred and not necessary
• Strong organizational skills and leadership abilities
• Familiarity with dealership CRM and DMS systems preferred
• Experience in training teams and individuals a plus

Job Requirements

• High school diploma/GED
• Basic computer skills
• Dealership BDC experience

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Weekends as needed

Ability to Relocate:

• Fairfax, VA 22030: Relocate before starting work (Required)

Work Location: In person