Job Summary:

We are looking to hire a fantastic new Office Manager for our Acupuncture Clinic. Here's the job description (hint! read all the way to the bottom).

This position is typically Monday-Friday, though it may include an occasional Saturday or evening. Hours are generally 8-3, M-Fri. Pay range is $20-25/ hour, DOE. 28-38 hours per week, with a consistent number of hours determined by mutual agreement. Our perfect number is around 32-35 hours a week. 2 Weeks PTO per year, Qualifies for Simple IRA plan with 3% matching. One week of sick pay / year. Free weekly acupuncture treatments as part of your benefits.

Here are the most important things we are looking for:
*Amazing customer service skills (you love people, they love you, you like helping!)

*A “quick study”--meaning you are a bright, smart, observant person. If you are often called “smart” that’s a good thing, in our book.

*Strong attention to detail

*Ability to prioritize and manage projects and systems, and delegate as necessary, with the follow through to match

*Great communication skills–you are a proactive communicator, and are committed to a “more communication is always better” ethos.

*Emotional maturity, and the willingness and ability to be a great team player. You get that healthy relationships are important. (we practice a lot of systems to cultivate this as a team–we are human beings, after all.)

*Reliable!!

*Comfortable with technology such as scheduling software, text, email, telephone, taking payments (we will train you). If technology makes you nervous or stresses you out, this is not the right fit for you.

*Mature–you’ve got some life experience under your belt and its made you wiser, but you are still interested in that thing called “beginner’s mind”.

*Management experience–if you’ve worked in a classroom, run a household, managed teams / projects, that’s a bonus.

* Proven experience in medical office management or related field

* Ability to multitask and prioritize effectively in a fast-paced environment

In a perfect world, maybe you would be organized, with a good sense of humor. You are grounded, but not stuck. Someone who sees a system, can see its value, and how it might even be improved upon. You can listen, and observe, and make suggestions after gathering information. You are willing to get curious about issues, rather than reacting with your mood or out of defensiveness. You might be excited about holistic health, but you are not a provider of any kind of holistic health at all. (We want you to do your thing, not just do this on the side while you get “your thing” going.)

This is an important role in our clinic, and we want you to dedicate your full attention to it while you are at work. And...we are human beings doing work with human beings. We aren’t perfect, but in our team, we dearly value clear communication, and helping to make the world a better place, one acupuncture treatment and patient treatment at a time. This is a management position that is both patient facing, and administrative, and you will be part of the leadership team.

You would also be available to start working with us within an efficient time frame (we understand the need for a two week notice, however.) Is this you?

If so, please answer the following questions via email to drjill@whacupuncture.com

1. In 3-5 sentences, tell us why you are a good fit for this position 2. In 3-5 sentences, tell us why you are interested in this position 3. In 2-4 sentences, tell us something interesting about you.

In addition to these answers, please send in your resume and cover letter to the same email address.

Only applicants that answer these three questions, and send their resume and cover letter will be considered.

We are seeking a skilled Medical Office Manager to oversee the daily operations of our medical practice. The ideal candidate will be responsible for managing staff, ensuring efficient office operations, and maintaining high-quality patient care.

Join our team and contribute to delivering exceptional patient care in a dynamic medical practice setting.

Job Type: Full-time

Pay: $22.00 - $26.50 per hour

Expected hours: 35 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Healthcare setting:

• Medical office

Schedule:

• Evening shift
• Monday to Friday

Experience:

• Management: 1 year (Preferred)

Ability to Commute:

• West Hartford, CT 06119 (Required)

Ability to Relocate:

• West Hartford, CT 06119: Relocate before starting work (Required)

Work Location: In person