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Volkswagen of South Charlotte is Hiring an Assistant Service Manager Near Charlotte, NC
Volkswagen of South Charlotte believes that its strength, continued success, future growth and profitability depend on building trusting relationships with our employees, customers and industry partners.
Individual and organizational pride are critical elements of our future. Our people make all the difference. This belief fosters a commitment to provide opportunities for growth and new challenges for our employees so they may achieve professional development and personal fulfillment. Working with our local communities, we help and support those people and organizations whose fulfillment enhances their quality of life as it does our own.
Come join an award winning dealership!
Benefits:
- Health insurance at group rate
- Dental
- Life Insurance
- 401k after 90 day
- Each consultant has their own office
- Opportunity for growth, typically promote from within
- Paid training- mentorship
- Assist Service Manager as needed
- Meet with customers and determine their needs for repair and/or service of their vehicle issues
- Increase customer satisfaction by building customer relations.
- Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Increase profitability by maximizing sales & execute retail promotions.
- Responsible for overseeing the technician working on customers' vehicle including their time management/efficiency, parts ordering, job completion times.
- Oversee and participate in quality control.
- Participate in the development and documentation of Standard Operating Procedures as appropriate.
- Excellent Customer and Employee Service a must
- High School Diploma or equivalent.
- Accredited training in service advisor skills, customer satisfaction and quality control.
- Automotive service advisor experience.
- Ability to concentrate and accomplish tasks despite interruptions.
- Ability to perform a variety of tasks simultaneously.
- Must be willing to submit to a background check & drug screen
Job Summary
Full Time
$63k-82k (estimate)
05/28/2024
06/15/2024
vwsouthcharlotte.com
CHARLOTTE, NC
25 - 50
2001
D P RENALDO
$5M - $10M
Retail
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The following is the career advancement route for Assistant Service Manager positions, which can be used as a reference in future career path planning. As an Assistant Service Manager, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Service Manager. You can explore the career advancement for an Assistant Service Manager below and select your interested title to get hiring information.
If you are interested in becoming an Assistant Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Assistant Service Manager job description and responsibilities
Manage and maintain computerized service requests to track service operations and close completed orders.
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Manage facility to achieve target revenue generation by maintaining service department efficiently.
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Monitor all service inquiries and procedures to ensure completion of all clients’ requirements.
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They are also responsible for tracking service operations, coaching and training staff members, and administering payroll.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Assistant Service Manager jobs
The necessary certifications that Assistant Service Managers must have to succeed are Automotive Sales Professional and Associate Service Executive (ASE).
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The type of business an assistant service manager works for will determine their exact tasks and responsibilities.
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To write an effective assistant service manager job description, begin by listing detailed duties, responsibilities and expectations.
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Resolve queries or complaints professionally, maintaining a polite manner at all times.
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Maintain a high number of service advocates due to ability to satisfy each desired need, building relationships and trust.
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Step 3: View the best colleges and universities for Assistant Service Manager.
