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POSITION DESCRIPTION: The Audience Services Associate is responsible for maintaining box office operations during weekday box office hours, with occasional work on the weekends. The Audience Services Associate ensures that all box office operations run smoothly and that patrons are provided excellent service. Experience in customer service, ticketing, volunteer management, and general knowledge of the theater are important for success in this role.
Responsibilities
Concessions and Merchandise Management:
Company-Wide Responsibilities:
Qualifications
Other Skills or Qualities:
WORKING CONDITIONS:
COMPENSATION:
OUR CULTURE AT WOOLLY: At Woolly, our culture is driven by our stated core values of radical inclusivity, creative risk-taking, relentless inquiry & experimentation, world-class excellence, and innovation. We expect both personal and collective accountability in how these values are applied to the work of each employee of WMTC. We acknowledge that Woolly Mammoth has upheld and benefited from systems of oppression in our country and we aim to do better; using the principles of anti-racism to guide our actions and decision-making. How we do things is as important as what we do, and we expect our core values and anti-racist practices to influence the way we work together as a team. We strive to center openness, integrity, and care in our policies, processes, and how we interact with one another. We embrace a culture of transparency, accountability, and mutual respect as the foundation of all our collaborations, both inter-departmentally and externally. We take seriously our role as a civic leader, and strive to address local and national challenges using our knowledge, skills, commitment, and resources. As part of this work, all employees are expected to develop meaningful internal and external relationships that are mutually beneficial and impact-aware. We believe that everyone in the Woolly community is worth engaging in conversations about the art we make and how that art intersects with the world. We lean into the unconventional, especially if a nontraditional and inventive approach will help us reach new understandings of our art form, our industry, and our world.
Available shifts and compensation: Available shifts all days except Sundays and Saturdays. Compensation is $19.00/hour.
Learn more about us at https://www.woollymammoth.net/.
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Full Time
Sports & Recreation
$44k-55k (estimate)
05/24/2023
06/06/2024
woollymammoth.net
WASHINGTON, DC
25 - 50
Private
KEVIN MOORE
<$5M
Sports & Recreation
The job skills required for Audience Services Associate include Customer Service, Commitment, Scheduling, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be an Audience Services Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Audience Services Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Audience Services Associate positions, which can be used as a reference in future career path planning. As an Audience Services Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Audience Services Associate. You can explore the career advancement for an Audience Services Associate below and select your interested title to get hiring information.