We are looking for a friendly Front Desk Coordinator with a positive attitude to help our front desk staff Tuesday - Saturday at our Carroll Gardens (Brooklyn) location- (two blocks from the F & G subway line). Open to creating a different 4 day work week Saturday schedule if needed.

You will help perform a variety of administrative and clerical tasks on a daily basis. You will be the first point of contact for our company and your duties will include offering administrative support across the offices. Not only will you welcome guests and greet people who visit the practice but also help with scheduling future treatment/recare visits. This includes scheduling for both hygiene and the doctor's work days in an organized/time efficient manner. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

To be successful as our Front Desk Coordinator you should have a pleasant personality, as this is also a customer service role. Multitasking and time management skills are essential for this position. Ultimately, your duties and responsibilities are to execute all administrative tasks to the highest quality standards.

Responsibilities

Take phone calls from patients about insurance and finance
Enter new insurance information in computer and call for verification and benefit information
Explain treatment plans to patients
Assist patients in making financial arrangements or payment schedule
Request and collect payment for each checked out patient, and issue receipts or walk out statements, as appropriate, as patient leaves
See that each transaction is posted to the computer system accurately
Prepare financial copay list for treatment plans prior to consults/tx plan presentations
Monitor and edit any communication going to patients regarding upcoming appointments to ensure the information is correct and timely
Utilize all communication resources available to connect with patients to get them scheduled for treatment needed

Skills

Proven work experience as a Scheduling Coordinator or office manager
Professional attitude and appearance
Exemplary written and verbal communication skills
Ability to be resourceful and proactive
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Exceptional customer service attitude!!!!

Pay :: Compensation based on experience. Benefits package to be discussed during the interview :)

FULL TIME BENEFITS:

• Health Insurance (Active after 6 months of employment)
• 5 Days PTO (Active after 6 months of employment)
• Dental Care for you and your immediate family (Active after 90-day probation period)
• 401K Profit Share 4% of yearly gross compensation (Active after 1 year of employment)
• Continuing Education Courses and Team Building Days
• 40 hours sick leave accrual as per NYS guidelines

Office Hours

Monday & Tuesday 10:00am- 6:00pm
Wednesday- Friday 8:00am- 4:00pm
Saturdays 9:00am-4:00pm

We have a "Team First" company culture and only want to add team members who are looking for their forever home :) We hope this is you!Responsibilities:
- Manage the front desk operations and ensure smooth daily operations of the medical office
- Schedule and coordinate patient appointments, including follow-up visits and referrals
- Maintain accurate and up-to-date medical records, including patient demographics, insurance information, and medical history
- Provide administrative support to medical staff, such as preparing patient charts, obtaining necessary authorizations, and coordinating with other healthcare providers
- Utilize medical office systems (such as Dentrix, Epic, or Eaglesoft) to input and retrieve patient information
- Ensure compliance with HIPAA regulations and maintain patient confidentiality at all times

Skills:
- Proficient in medical scheduling and managing appointment calendars
- Familiarity with medical records management and documentation
- Strong administrative support skills in a medical office setting
- Knowledge of dental receptionist duties and responsibilities
- Experience working with medical office systems (such as Dentrix, Epic, or Eaglesoft)
- Understanding of HIPAA regulations and ability to maintain patient confidentiality

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job.

Job Type: Full-time

Pay: $26.00 - $30.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Dependent health insurance coverage
• Employee discount
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid training
• Professional development assistance
• Vision insurance

Healthcare setting:

• Dental office
• Private practice

Schedule:

• 8 hour shift
• Every weekend
• Monday to Friday

Experience:

• Dental office Front desk: 2 years (Required)
• Customer service: 4 years (Required)

Work Location: In person