General Summary

The Manager is responsible for the supervision of our daily daycare and boarding operations. This includes coordinating staff assignments to ensure exceptional care for our guests while also attending to customer questions and needs. The Manager reports to the GM and works together on training and developing staff and operational procedures.

Primary Duties

• Oversee daily operations of the facility to ensure safety and quality of care of all pets in all areas.
• Coordinate and plan daily operation of tasks and assign staff accordingly to ensure proper and safe care of all animals in accordance with company policies and procedures.
• Lead by example - Assist in creating a spirit of teamwork by treating all staff equally, instructing in a respectful manner & showing appreciation for work well done & extra efforts.
• Monitor Staff Performance - Provide positive feedback & performance improvement suggestions to staff and for new staff make training adjustments as needed.
• Train new staff in accordance with the training checklist on policies/procedures.
• Ensure that daycare, boarding, and cleaning tasks are completed each day.
• Open or close Company facility.
• Perform Dog Evaluations
• Complete daily checklists and ensure all other work forms are completed and maintained for duties assigned.
• Ensure proper intake of all pets. Record feeding and medication instructions, brought items, and confirm schedule and additional services.
• Identify needs of the facility and address accordingly.
• Other Duties as assigned and needed.

Schedule

• Monday through Friday from 5:45 am to 1:45 pm.
• Holidays (w/holiday pay)
• Rotating weekend availability

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 37 – 40 per week

Benefits:

• Employee discount

Schedule:

• Monday to Friday
• Rotating weekends

Work Location: In person