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At Western, “what” you know is important, but not as important as how you relate to teammates and customers. Our environment is based on the principles of respect, curiosity, creativity, individual empowerment, and the ability to listen effectively and communicate openly. We also believe in continual learning, bias toward action, keeping commitments, and doing our absolute best every day.
The Collections Specialist II is responsible to successfully manage portfolio accounts associated with past due amounts that are held internally as well as sold to funding partners. The Collections Specialist II is accountable for customer contact (written and verbal), identifying reasons for delinquency, coordinating payment arrangement and monitoring adherence to payment commitment to ensure customers transitions from past-due status to current status. Position will conduct account reconciliations when payment status is in dispute. The Collections Specialist II will work with customers in a tactful and professional manner that will lead to a consensus on delinquent account solutions. Collection Specialist II performs many of the same duties as Collection Specialists but are distinguished by training responsibilities, and by a high level of technical knowledge which allows incumbents to act as a resource to Collection Specialists and to independently make decisions and exercise authority within established guidelines and limits. Also perform specialized functions that require additional experience or specialized knowledge.
Duties and Responsibilities
Requirements
Associate’s Degree or two year college equivalent in Business, Finance, or Liberal Arts program desired. Five (5) years of credit and/or collection experience required.
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to provide sponsorship for visa status. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Western Equipment Finance is an EEO and Affirmative Action Employer.
Full Time
Business Services
$42k-53k (estimate)
06/01/2024
07/31/2024
westernequipmentfinance.com
CHARLOTTE, NC
25 - 50
1990
Private
CALEB BOYD
$50M - $200M
Business Services
The job skills required for Collections Specialist II include Customer Contact, Commitment, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Collections Specialist II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collections Specialist II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Collections Specialist II positions, which can be used as a reference in future career path planning. As a Collections Specialist II, it can be promoted into senior positions as a Credit and Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collections Specialist II. You can explore the career advancement for a Collections Specialist II below and select your interested title to get hiring information.