Housekeeping Supervisor

Overview

The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his / her absence.

Responsibilities

• Inspect Room Attendant's work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained.
• In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P.

rooms and report their availability to the Front Office, according to hotel standards.

• Oversee the closing of the floors at the end of the day, ensuring the Room Attendants' carts are clean and restocked.
• Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time.
• Maintain key control.
• Handle items for "Lost and Found" according to the standards.
• Monitor cleanliness and orderliness of Room Attendants' carts, linen closets, control closets, stairways and landings.
• Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment.
• Carry an active pager / radio to maintain contact with the Front Office and / or Engineering throughout the shift.
• Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards.
• Initiate work orders for repairs and maintenance and forward to Engineering.

Follow through on each work order until completed.

• Assist with training of Housekeeping staff.
• Ensure completion of cleaning projects on a biannual basis.
• Ensure overall guest satisfaction.

Job Requirements

Qualifications

• At least a year of progressive experience in a hotel or related field preferred.
• Previous supervisory responsibility preferred.
• Ability to stand during entire shift.

What we offer you in return for your dedication and hard work is a rewarding benefits package that includes :

Wellness :

• Vacation Time (Parttime and Fulltime employees are eligible)
• Work Life balance.

Rewarding Hard Work :

• Incentive based bonus program
• Employee discounts within your hotel brand
• Discounts for friends and family within your hotel brand
• You are going to love being a part of our team! And we'll pay you for new team members you refer to ANY of our locations!

Career Growth :

Free in-house training program-This unique program fosters employee growth throughout our associates' career with our company and has a clear path to get you where you envision yourself.

Equal Opportunity Employe

Last updated : 2024-05-21