Full Time | Ambulatory Healthcare Services2 Weeks Ago
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United Indian Health Services is Hiring a Pharmacist Technician -Closes 05/27/2024 Near Arcata, CA
UIHS is hiring a Pharmacy Technician for our clinic's in-house pharmacy. We offer very good pay and a much better work-life balance than most retail pharmacy jobs:
No weekends, holidays or evenings
Large, friendly team to share the work (six techs)
No pressure about Rx counts
No drive-through
No vaccines (since handled by the clinic)
Best-in-class benefits (e.g. free medical/dental in the clinic)
Interesting work since we’re a core part of a medical clinic
SUMMARY:
Work under the supervision of the Pharmacy Director, Staff Pharmacists, and/or Relief Pharmacists to provide pharmacy services to UIHS clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Pharmacy Technician I:
Typing Tasks
Enter or retrieve prescription information from the pharmacy software, taking care to be thorough, accurate and to follow established UIHS protocols.
Check client eligibility for insurance coverage and various UIHS services.
If client has no insurance or prescription is not covered by client's insurance, then determine the most cost-effective option for the client.
Robot/Pulling Tasks
Pull medication from shelves or the robot and assemble/set up prescriptions for filling and dispensing.
Maintain ScriptPro robot, including refilling medications, adding vials, fixing jams, and changing labels as needed.
Process scheduled prescriptions from the pharmacy software & refill requests from the IVR system.
Filling Tasks
Fill prescriptions and attach the relevant labels on the vials/packages.
Double-check for correct medication, quantity, form, sig, price, insurance processing and delivery method.
Cashier/Clerk Tasks
Greet clients and process their requests.
Perform cash register transactions accurately in our POS system and balance the register drawer daily.
Assist with processing of mail and delivery prescriptions by scanning bar codes into the POS system.
Process Return to Shelf (RTS) meds 14 days after filling date.
General Responsibilities of all Technicians
Must be willing to learn more about the American Indian culture and attend at least one Cultural Presentation/Training per year.
Provide excellent customer service to our clients.
Share duties to answer the phones and solve the caller’s requests or questions.
Assist other team members with tasks as needed to keep the workflow proceeding smoothly.
Perform daily maintenance chores, and alert pharmacist of any potential problems or shortages.
Follow the directions of the Pharmacist in Charge and follow organizational and regulatory policies, guidelines, and safety standards.
Must be competent with knowledge and training regarding Fraud, Waste, and Abuse Compliance.
Attends department meetings and other assigned meetings.
Adheres to accreditation and compliance standards/guidelines.
Maintains a professional, organized, and clean working environment by following organizational policies, guidelines, and safety standards.
Assists in the development of departmental policy, procedures, and quality improvement activities within the clinic as directed.
Performs all duties in accordance with the UIHS Mission, Vision and Guiding Principles.
Level II – In addition to the above-mentioned duties:
Order Tasks
Place orders using the pharmacy software’s automatic order process or the supplier’s manual order process.
Input manual orders into pharmacy software to properly adjust inventory levels.
Mail and Delivery Tasks
Sort prescriptions for mail or delivery and pack, while paying careful attention to special conditions such as cold items that require ice packs, or controlled substances that have specific mail/delivery restrictions.
Create postage for mailers using online postage system.
Enter each mail and delivery item into the relevant logs for future tracking and verification.
Automatic-Refill Tasks
Run a daily report in pharmacy software to determine which clients are due for automatic refills. If no refills remain on any prescriptions, then send requests to the relevant providers.
Verify that automatic-refill clients have completed the required annual enrollment form for each prescription.
Bubble/Blister Pack Tasks
Work closely with the bubble-pack pharmacist to process prescriptions that are due to be packed.
Arrange medications in the bubble pack sheets in preparation for the pharmacist’s final verification.
Returns Tasks
Process medication returns as directed by pharmacist for the wholesaler or the pharmaceutical reverse distributor.
Clinic Med-Room Order Tasks (Stock-Meds)
Receive stock-med orders from each clinic. Order and dispense after pharmacist’s final check.
Level III – In addition to the above-mentioned duties:
Prior Authorizations & PA Appeals
Initiate and complete prior authorizations using the CoverMyMeds portal.
If PA is rejected, work with pharmacist, provider, health plan, PBM, etc. to gather all required information and file a successful appeal.
340b Compliance Tasks
Review prescriptions from 340b contract pharmacies to verify they comply with 340b regulations.
Perform Code 20 Audit for Medi-Cal Rx clients and correct as needed to prevent double discounts.
Acquire chart notes from outside providers to document client’s eligibility for 340b pricing.
Review invoices from contract pharmacies to ensure all charges comply with our contract terms.
If discrepancies are found, contact the pharmacy to correct the errors.
Inventory Tasks
Perform monthly inventory count of high-cost items and report any discrepancies to the Director.
Insurance Audit Tasks
Assist the Director with providing requested documentation for any 3rd party insurance audits.
SUPERVISORY RESPONSIBILITIES:
Pharmacy Technician I – No supervisory responsibilities
Pharmacy Technician II – No supervisory responsibilities
Pharmacy Technician III – Assists in the supervision and training of non-pharmacist staff at the discretion of the Pharmacy Director.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION/EXPERIENCE: Educational degrees must be from accredited schools
Level I:
Must have High School Diploma or GED
Must have current California Pharmacy Technician license.
Prefer one (1) year of technician experience and some experience with pharmacy software, EHR, ScriptPro robot, POS system, and IVR software.
Level II:
Same as above plus two (2) years of demonstratable experience performing the Level I & II tasks listed above.
Demonstratable advanced experience with pharmacy software, EHR and drug purchasing systems.
Level III:
Same as above plus minimum one (1) year of demonstratable experience successfully processing complex PA appeals for private insurance claims.
Prefer experience with 340b compliance tasks and MS Excel experience.
COMPUTER OPERATIONS
Basic personal computer skills including electronic mail, word processing, spreadsheet, etc.
Ability to use more advanced computer systems such as pharmacy software, EHR, ScriptPro robot, POS system and IVR software.