Greek Composites by Vantine is the nation's leading photographer of college fraternities and sororities nationwide. The company was founded by Edward Vantine Sr. in 1937 as the very first composite photography company. We are continuing to expand and are looking for talented, committed individuals to join our team. If you are looking for a dynamic, family-oriented workplace where you can make a difference, this may be the job for you.

Our Account Coordinator Team provides support to our photography customers as well as to our photography teams. The Account Coordinator interacts daily with fraternity & sorority members regarding their photography shoot and the production of the group's official composite. The Account Coordinator also provides daily support to the Photographers & Sales Representatives in the field. This includes:

• Work with the fraternities & sororities regarding all details of scheduled photography shoots to ensure success.
• Field questions from customers regarding composite production and related activities.
• Work with groups to collect funds due for completed composite.
• Provide quotes for corrections and remakes.
• Interface with appropriate personnel regarding contract questions.
• Work with other departments, as needed, to ensure quality customer service.
• Respond to customer evaluations.
• Provide administrative support to the Photographers & Sales Representatives.

SKILLS AND ABILITLIES REQUIRED:

• Excellent time management and organizational skills.
• Strong interpersonal skills & communication skills - written, verbal, phone & email.
• Must be able to maintain professional interaction with a wide range of customers, internal and external.
• Strong computer skills.
• Proficient at learning new software systems.
• Strong ability to prioritize & multi-task.
• Able to work well as part of a team.

EDUCATION & EXPERIENCE REQUIRED:

• High School Diploma or GED required. Associates degree a plus.
• 2-year previous customer service experience preferred.
• Knowledge of basic computer operations in an Apple environment, preferred.

EOE

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Travel requirement:

• No travel

Ability to Commute:

• Hamilton, NY 13346 (Required)

Work Location: In person