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Customer Service Representative (CSR) I
The Role: A successful Customer Service Representative (CSR) I provides an excellent customer experience from start to finish. CSMs care for our customers by promptly and professionally fielding all forms of customer communication, determining the customer’s needs, and assisting them accordingly. CSRs accurately capture all service and logistical details in order to build and schedule service appointments, keeping our Service Team apprised of all pertinent information. They drive productivity by ensuring routes are efficient and scheduling gaps are always filled in. A successful CSR I is able to utilize our databases, especially our CRM program, Service Titan, in order to support the Service Team and Office in basic projects and process improvements.
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Why Thirsty Turf?
Thirsty Turf Irrigation, Inc. is Maine's largest and locally owned irrigation company. With a passionate, well-educated team of industry-certified professionals, we continue to provide the highest-quality service to our customers year after year.
Culture is very important to us. Be part of a team that appreciates you, where you can create your own opportunities! We are a fast paced, energetic, family-friendly company committed to helping others personally develop to become the very best version of themselves, in a safe and pleasant environment.
Job Type: Full-time
Pay: $21.00 - $25.81 per hour
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Work Location: In person
Full Time
$33k-42k (estimate)
03/15/2024
07/10/2024
thirstyturfirrigation.com
GORHAM, ME
25 - 50
Private
JOSH DOUCETTE
$10M - $50M
The following is the career advancement route for Customer Service Representative Level 1 positions, which can be used as a reference in future career path planning. As a Customer Service Representative Level 1, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative Level 1. You can explore the career advancement for a Customer Service Representative Level 1 below and select your interested title to get hiring information.